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Envision Ford of Oxnard
Oxnard, CA
775 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 16, 2024
Horrible quality of service. Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix th Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix the problem. Each time they apparently found something loose from the repair work, but nothing fixed the rattling problem while accelerating. Decided to take it to my local mechanic, and immediately he found that the carrier bearing on the drive shaft was never tightened back up after the repair work was done. The whole service department are a bunch of clowns in my opinion. I will never go there for any sales, service, or repair. DCH Ford in Thousand Oaks will be doing all of my dealer required service and repairs. More
by ron
Employees Worked With
Tarek & Service Manager
October 30, 2024
Brought 2024 Maverick XLT Hybrid for first oil service. The service consultant (can’t remember his name), very helpful and made the visit a nice one. I will definitely consider returning. But, since I purc The service consultant (can’t remember his name), very helpful and made the visit a nice one. I will definitely consider returning. But, since I purchased the vehicle in Thousand Oak which included oils service package for life, it did not show up at Envision. Called Thousand Oaks and was told I had to bring it to them in order for the service to be performed at no cost. Anyway, I paid for the service at Envision and will deal with Thousand Oaks at a later date. More
by Martin S.
Employees Worked With
Can not remember
October 11, 2024
Don’t WASTE your time. Scheduled an appointment for regular planned service. Was contacted by the service desk requesting to come in 2 hours early to work on my vehicle. To Scheduled an appointment for regular planned service. Was contacted by the service desk requesting to come in 2 hours early to work on my vehicle. Took off work early to come into the dealership and waited 2.5 hours before my vehicle was even pulled into the service bay. Total time waiting until I received my vehicle: 3 hours and 40 minutes!! This is completely UNSAT and I will not return for future service requirements. More
by DJ
Employees Worked With
Nadine Mireles
August 10, 2024
Armani, Nemur, Financing, Rob and Dennis in Parts all made the buying experience very pleasant. Armani was gracious providing the time needed to answer our questions. Everyone had a positive attitude. Th made the buying experience very pleasant. Armani was gracious providing the time needed to answer our questions. Everyone had a positive attitude. They had an excellent selection of Broncos in several trim levels.ShelbysPickups and Mustangs. Work trucks with tray beds 4x4. E Mustangs Lightning Pickup. Truly a one stop Dealership for all Ford vehicles. Armani walked us through all the features letting us operate key safety and comfort features, allowing this old man to grasp modern technology. God bless all.. More
by Brian and Dawn
Employees Worked With
Armani Abraamyan, Nemer, Armando Torres Finance,Mike Stang Mgr, Xavier Sales manager, Giovanna, receptionist, Rob &Dennis parts
August 04, 2024
Many customers think that Envision has had a rough start under new management and a new name. l want to say that my recent 2 dealings with Evan Grodan were both totally professional, polished and service under new management and a new name. l want to say that my recent 2 dealings with Evan Grodan were both totally professional, polished and service oriented. After servicing my car, I had to return a few days later without an appointment for a small concern that Evan handled quickly and without question. I was most impressed and thankful for his quick resolution. Professionalism stands out with a polished appearance, manners and concern for the customer. Thanks!! 100% for him. More
by Patricia Schmidt
Employees Worked With
Evan Grodan
July 29, 2024
I bought a new 2023 explorer. It’s 6 months old and the driver seat no longer works. The navigation system freezes. The vehicle has been in for service 3 times and still not fixed It’s 6 months old and the driver seat no longer works. The navigation system freezes. The vehicle has been in for service 3 times and still not fixed. I’m thinking of hiring a lawyer to lemon law this vehicle. More
by gc400m
Employees Worked With
Issac
