John Armas

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re delighted to hear that John Armas provided you with such a positive service experience. John’s professionalism and commitment to taking great care of our customers are qualities we truly value, and we’ll be sure to share your kind words with him. Thank you for trusting Ford of Oxnard with your vehicle. We appreciate your business and look forward to serving you again in the future! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your kind words and encouragement. We’ll be sure to share your feedback with the team. Thank you for choosing Ford of Oxnard, and we look forward to serving you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Feeling rushed and leaving with concerns about whether requested services were completed is certainly not the experience we want our customers to have. We understand your frustration regarding the tire rotation, especially when you trusted us to perform the service properly. Clear communication, attention to detail, and professionalism are critical, and it’s disappointing to hear that we fell short in those areas. We appreciate you bringing this to our attention and would welcome the opportunity to review your visit and address your concerns. Thank you for your honest feedback. — Ford of Oxnard Management Team

d.meadows.s506302 responded

Thanks Mike!

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear your sales associate was friendly, knowledgeable, and willing to go the extra mile to help. It’s also wonderful to hear that your finance experience was just as positive and informative. We appreciate your trust in our team and are grateful for the opportunity to earn your business. Enjoy your new vehicle, and we look forward to helping you again in the future! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the outstanding review! We’re thrilled to hear John Armas took such great care of you and your Lincoln. His professionalism, attention to detail, and commitment to keeping customers informed are qualities we truly value. We’re especially glad to hear he kept you updated throughout the repair process and went the extra mile to ensure your concerns were handled with care. We’ll be sure to share your kind words with John. Thank you for your trust and for choosing Ford of Oxnard. We look forward to serving you again in the future! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re happy to hear your service advisor provided excellent communication, kept you updated throughout the repair process, and set clear expectations on when the work would be completed. Providing friendly service and keeping our customers informed every step of the way is a key part of the experience we strive to deliver. We appreciate your trust and thank you for choosing Ford of Oxnard! — Ford of Oxnard Team