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Alberto Torres
Alberto Torres at Envision Ford of Oxnard

Alberto Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.6
42 Reviews
4.6

42 Reviews

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42 Reviews of Alberto Torres

July 22, 2026

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Employee Rating

Good service front desk but not the technicians overall was good and waiting time was perfect More

by NONE40
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Jose Castillo, Joe Chavez

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July 15, 2026

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Employee Rating

I was very happy they took our vehicle on such short notice and completed the necessary work in a timely fashion More

by EDWARD.S.ISORDIA
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Recommend Dealer
Yes
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July 15, 2026

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It is very unfortunate that ford will not replace the part that needs to replaced and just keep trying to fix. The item is still under warranty More

by Jeanne Pezzuto
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Workmanship
Service Time
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Recommend Dealer
No
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July 11, 2026

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Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables More

by humbertogonzalez7775
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, Jess Brookes , Grant Lee

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July 01, 2026

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Everything from the purchase of our Bronco to the service team has been great. Everyone has been very helpful and address all of our needs appropriately. More

by base24ballml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos, Johnny Montano, Jarrod "JT" Thomas, Ash Mojaddam

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Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re thrilled to hear that your experience has been exceptional from purchasing your Bronco to every visit with our service department. It’s great to know our sales and service teams have been helpful and have taken care of all your needs. Providing outstanding customer service throughout the entire ownership experience is exactly what we strive for. Thank you for choosing Envision Ford of Oxnard. We truly appreciate your trust and look forward to serving you for many years to come! — Envision Ford of Oxnard Team

June 21, 2026

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Employee Rating

They did a great job. He's great! Thank you so much! Did well keep up the good work More

by timdedominicis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, Jess Brookes , Grant Lee

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Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your kind words and encouragement. We’ll be sure to share your feedback with the team. Thank you for choosing Ford of Oxnard, and we look forward to serving you again! — Ford of Oxnard Team

June 19, 2026

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Employee Rating

In at 7 and out by 11 for full service on F-250. Quick and Esay More

by rogerstaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear your F-250’s full service was completed quickly and that we had you back on the road by 11. Making the service process quick, easy, and convenient is exactly what we strive for. Thank you for choosing Ford of Oxnard. We appreciate your business and look forward to serving you again! — Ford of Oxnard Team

June 06, 2026

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I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle More

by d.meadows.s506302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, Jess Brookes , Grant Lee

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Jun 08, 2026

d.meadows.s506302 responded

Thanks Mike!

May 06, 2026

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Employee Rating

Great job all needed work was done also let us know of other work needed that was still covered under warranty More

by Anabel.iniguez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 19, 2026

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Employee Rating

Alberto Torres was very helpful and courteous, he answered all my questions and kept me informed on the progress of my vehicle. Hopefully the repairs to my vehicle will not come back any time soon. More

by NORMANGRIFFAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad Alberto Torres was helpful, courteous, and kept you informed throughout the process. That kind of communication and care is exactly what we strive for. And we’re with you — we hope those repairs stay far away for a long time too! We appreciate your trust and look forward to helping you again whenever you need us. — Ford of Oxnard Team

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