Johnny Montano
Johnny Montano at Envision Ford of Oxnard

Johnny Montano

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.7
81 Reviews
4.7

81 Reviews

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81 Reviews of Johnny Montano

July 24, 2026

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Employee Rating

Great! I love my F150 and Ford Dealer and Corporate Ford have stood behind their product. More

by robertoncampos
Recommend Dealer
Yes

Other Employees Tagged: Johnny Montano

July 23, 2026

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Johnny was helpful and able to answer my questions. I had further questions about a bed cover and it was near closing time. He was able to take his time and answer the questions. More

by bj.oconnor97
Recommend Dealer
Yes

Other Employees Tagged: Johnny Montano

July 20, 2026

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They were so great to work with. Simple fast repairs. I would recommend them to all my friends and family. More

by astroconstructioninc
Service Price Transparency
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Recommend Dealer
Yes

July 16, 2026

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Daniel Ayala Assistant Manager is the reason I keep going to Envision Ford Oxnard. He makes sure I'm well taken care of. More

by MR.GOMEZ75
Recommend Dealer
Yes

Other Employees Tagged: Johnny Montano

July 13, 2026

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Employee Rating

They were kind and professional and solved all of my problems in a timely manner. I like that they fully explained why my easy access door handle lock system was malfunctioning and fixed the problem wit More

by Debiginvta
Recommend Dealer
Yes

Other Employees Tagged: Johnny Montano

July 11, 2026

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Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables More

by humbertogonzalez7775
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Recommend Dealer
Yes

July 01, 2026

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Everything from the purchase of our Bronco to the service team has been great. Everyone has been very helpful and address all of our needs appropriately. More

by base24ballml
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re thrilled to hear that your experience has been exceptional from purchasing your Bronco to every visit with our service department. It’s great to know our sales and service teams have been helpful and have taken care of all your needs. Providing outstanding customer service throughout the entire ownership experience is exactly what we strive for. Thank you for choosing Envision Ford of Oxnard. We truly appreciate your trust and look forward to serving you for many years to come! — Envision Ford of Oxnard Team

June 29, 2026

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We have a 2020 F150 with a coyote engine. We’ve been having issues with it since day one with oil conceptionnow we have a tick noise that sounds like a typewriter couldn’t get any answer on w More

by Benjamin Quintero
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Joe Chavez

Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your experience. We appreciate your kind words about Johnny and our management team, and we're glad they worked with you to help reduce your diagnostic costs and provide a positive service experience. At the same time, we completely understand your frustration regarding the ongoing concerns with your 2020 F-150. Dealing with oil consumption issues and a persistent engine noise is understandably disappointing, especially when you've been experiencing concerns since early in ownership. While we strive to advocate for our customers and follow manufacturer diagnostic procedures, we understand that hearing a concern described as "normal" can be frustrating when it doesn't align with your expectations. We truly appreciate your honest feedback and your recognition of Johnny and our management team. Thank you for giving us the opportunity to assist you, and we hope to continue earning your trust in the future. — Ford of Oxnard Team

June 25, 2026

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Employee Rating

Johnny understood my needs and took care of me. I would come back again later. More

by jersha2017
Recommend Dealer
Yes

Other Employees Tagged: Johnny Montano

Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear Johnny understood your needs and took great care of you throughout your visit. Providing attentive service and making sure our customers feel taken care of is exactly what we strive for. We appreciate your business and look forward to welcoming you back again in the future! — Ford of Oxnard Team

June 25, 2026

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High prices on repairs and long wait for repairs. Added 3% on credit card without telling me until I used it. More

by Brdnscott
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the cost of repairs and the length of time required to complete them. We also apologize for the frustration caused by learning about the credit card processing fee at the time of payment. We agree that fees and payment options should be communicated clearly and upfront so there are no surprises. Your feedback is important to us, and we appreciate you bringing these concerns to our attention. We will share your comments with our management team as we continue working to improve communication and the overall customer experience. — Ford of Oxnard Management Team

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