Dealer Reviews
Cars for Sale
Dealer Log In
Alex Torres
65 Reviews
65 Reviews
Write a Review
65 Reviews of Alex Torres
July 19, 2026
I had a check engine light on my dash. Took it into envision ford to get it checked out. Was informed of a few services I should do to hopefully fix the issue. This was approximately $3,00 Took it into envision ford to get it checked out. Was informed of a few services I should do to hopefully fix the issue. This was approximately $3,000.00. I never received a phone call about the the next steps or if the issues were fixed. I had to login to my account to see the latest information about the process and saw that envision ford said that I needed a new catalytic and dpf system that would cost about 6K-7k. I ended up calling to pick up the vehicle and decided that the lack of communication and price is too much and I’d go get a second opinion. Ended up taking my vehicle to a local shop and they didn’t understand why envision ford said I needed a new dpf system. They ran diagnostics and drove my vehicle for multiple days and couldn’t find any issues with the vehicle. I will never go back to this ford dealership and I will recommend everyone to 805 diesel in Camarillo. More
by Jacobmgonzalez
Verified Customer
July 19, 2026
Alex Torres is a great help. I’m happy to have him help me when I bring my truck in the service department. I am however disappointed in the loaner car policy that has been im I’m happy to have him help me when I bring my truck in the service department. I am however disappointed in the loaner car policy that has been implemented. When a person pays top dollar for a brand new vehicle and if there’s something wrong with that vehicle, we should be able to get a loaner car while while the vehicle under warranty is being worked on More
by Jsrude
July 11, 2026
Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables trabajo de ellos y son muy amables More
by humbertogonzalez7775
Other Employees Tagged: John Armas, Alberto Torres, Evan Grodan, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, Jess Brookes , Grant Lee
July 01, 2026
Advisor was late to work, then disappeared and no one could find him when it was time for me to check out. I had to wait. I had an appointment to get two new tires, and I had to sit and wait for over f could find him when it was time for me to check out. I had to wait. I had an appointment to get two new tires, and I had to sit and wait for over four hours. Everytime I wanted to get a cup of coffee, three or four employees were gathered around the machines getting it for themselves. The overall vibe was lackadaisical and uncaring about customer service. I will never return More
by MFQUIGLEY
June 21, 2026
They did a great job. He's great! Thank you so much! Did well keep up the good work He's great! Thank you so much! Did well keep up the good work More
by timdedominicis
Other Employees Tagged: John Armas, Alberto Torres, Evan Grodan, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, Jess Brookes , Grant Lee
June 17, 2026
Grant Lee was great with communication and advice me on my car what service to provide before my insurance is over .. Ford dealership itself not so good has had a very bad experience with Jose Torres a my car what service to provide before my insurance is over .. Ford dealership itself not so good has had a very bad experience with Jose Torres and manager at the moment can't recall his name .. More
by SANCHEZMACIEL
Other Employees Tagged: Jose Alarcon , Grant Lee
June 06, 2026
I brought the car in for two separate problems then they added a third to it after I told him not to check my Tranmission. They did it anyway they had my vehicle for two weeks. I was extremely unhappy. added a third to it after I told him not to check my Tranmission. They did it anyway they had my vehicle for two weeks. I was extremely unhappy. More
by bkennedy8
Dealership Inventory (390 Vehicles)
2024 Lincoln Corsair
used
Asher Gray Metallic Clearcoat exterior
Automatic
Front-wheel Drive
