Jess Brookes

Jess was great as usual. Good job of getting my truck in and your fast. Recall work was ok but inspection was poor. Tech stated rear brakes down to 5mm. Incorrect. Rear brake Good job of getting my truck in and your fast. Recall work was ok but inspection was poor. Tech stated rear brakes down to 5mm. Incorrect. Rear brakes replaced 9000 miles ago. To to where I had brakes installed. They took wheels off and should me brakes at 8 mm. Seems like inspection was just a way to generate work. More

by REUMER Verified Customer Verified Customer

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Everyone at ford envision was absolutely incredible. Jess handled my situation in service and was absolutely incredible. I just moved here and so glad to know I have an amazing ford to handle all my n Jess handled my situation in service and was absolutely incredible. I just moved here and so glad to know I have an amazing ford to handle all my needs! More

by kayle.thomas11 Verified Customer Verified Customer

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My service writer was excellent. Work was done in a timely manner and efficiently. Thank you. Work was done in a timely manner and efficiently. Thank you. More

by THERESEANGELIQUE84 Verified Customer Verified Customer

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Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables trabajo de ellos y son muy amables More

by humbertogonzalez7775 Verified Customer Verified Customer

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Jess in the service check in/out is very AMAZING! ! She is listens and responds well🙏. The best part is when she follows up on what’s going on with the service process. Also when I walk in the team ! She is listens and responds well🙏. The best part is when she follows up on what’s going on with the service process. Also when I walk in the team there looks up a inquires the customer ❤️ More

by GLL Verified Customer Verified Customer

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Jess was great. She was transparent with no hidden upsell that I’ve experienced in the past. She was transparent with no hidden upsell that I’ve experienced in the past. More

by GENE.COOPER Verified Customer Verified Customer

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They did a great job. He's great! Thank you so much! Did well keep up the good work He's great! Thank you so much! Did well keep up the good work More

by timdedominicis Verified Customer Verified Customer

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I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle service needs. More

by d.meadows.s506302 Verified Customer Verified Customer

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Muy satisfecho esta vez me explicaron bien los tipos de servicios que podia hacerle a mi troca y los precios los tecnicos me enviaron video de lo que hicieron y lo que necesito haverle a mitroca servicios que podia hacerle a mi troca y los precios los tecnicos me enviaron video de lo que hicieron y lo que necesito haverle a mitroca More

by CARAVANTES1 Verified Customer Verified Customer

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Staff explained what the process was, were very efficient, helped line up a ride home and called on schedule when the work was completed efficient, helped line up a ride home and called on schedule when the work was completed More

by Jenindan Verified Customer Verified Customer

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