Mike Sack

Needed my car maintenance for a recall. Great communication. Problem fixed. Quick service. Will return. Great communication. Problem fixed. Quick service. Will return. More

by docent.thrower_3h Verified Customer Verified Customer

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went for a diag that was 250 and tech tried charging for labor. no labor. labor. no labor. More

by sawyer arnold Verified Customer Verified Customer

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Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables trabajo de ellos y son muy amables More

by humbertogonzalez7775 Verified Customer Verified Customer

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No communication with service advisor. I’ve gone up to 2 weeks without a reply. Unacceptable but it’s the only dealership close to my house. I’ve gone up to 2 weeks without a reply. Unacceptable but it’s the only dealership close to my house. More

by jseemayer Verified Customer Verified Customer

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Mike Sack Was our Service Advisor and was terrific - I would highly recommend him to any potential customer would highly recommend him to any potential customer More

by ERICERVEN Verified Customer Verified Customer

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They did a great job. He's great! Thank you so much! Did well keep up the good work He's great! Thank you so much! Did well keep up the good work More

by timdedominicis Verified Customer Verified Customer

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Bad service unprofessional feel like everything was rushed they didn’t rotate my tires They are mechanics. They have multiple tools. rushed they didn’t rotate my tires They are mechanics. They have multiple tools. More

by JBAZALDUA95 Verified Customer Verified Customer

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I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle service needs. More

by d.meadows.s506302 Verified Customer Verified Customer

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I worked with Mike Sack to 1) take care of the last safety recall on my 2021 Mach-E (rear seat related). AND 2) assess the small rear accident affecting my lift gate. Mike never kept me informed and al safety recall on my 2021 Mach-E (rear seat related). AND 2) assess the small rear accident affecting my lift gate. Mike never kept me informed and also subcontracted out both jobs to a local body shop. I was giving Mike 5 weeks to take care of both problems as I was out of the country on vacation. He never informed me of the any status regarding my vehicle. That fell on commercial auto body in Oxnard. The confusion that was caused was not necessary. Mike literally did nothing to help things along. I am very disappointed that Ford would handle such a recall in this way. More

by Yogerke Verified Customer Verified Customer

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Envision Ford has provided me with incredible customer service. I’m very grateful for the Service department representative, Mike Sacks, who goes above and beyond to ensure all my questions are answered a service. I’m very grateful for the Service department representative, Mike Sacks, who goes above and beyond to ensure all my questions are answered and concerns about my vehicle are addressed. More

by ISAACAVENDANO14 Verified Customer Verified Customer

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