Diana Perez

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad our team took the time to understand what you were looking for and presented different options to help you find the right fit. Most importantly, we’re thrilled to hear you’re happy with your new ride! Enjoy it, and thank you for choosing us. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your feedback. We’re glad to hear everyone you interacted with was polite and knowledgeable and that you had an overall positive experience. We’re sorry to hear there was disappointment regarding the running boards. We understand how frustrating it can be when expectations set during the purchase process are not met. We would appreciate the opportunity to review the details of what was discussed and determine how we can best address your concern. Thank you for bringing this to our attention, and we appreciate your business. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the amazing review! We love hearing that you felt welcomed from the moment you arrived. Creating a friendly, comfortable atmosphere is exactly what we strive for, and it sounds like Sara Martinez and the team delivered just that. Sara will be thrilled to hear your kind words. Being knowledgeable, informative, and making the process feel like you're talking with a friend is a special combination, and we're glad she made your experience so enjoyable. We’re also happy Diana Perez provided the same level of professionalism and helpful guidance throughout the financing process. Thank you for trusting us with your purchase. We truly appreciate your business and are honored that your experience stood out from the typical dealership visit. Enjoy your new vehicle, and welcome to the Envision Ford family! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear your sales associate was friendly, knowledgeable, and willing to go the extra mile to help. It’s also wonderful to hear that your finance experience was just as positive and informative. We appreciate your trust in our team and are grateful for the opportunity to earn your business. Enjoy your new vehicle, and we look forward to helping you again in the future! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re delighted to hear that our team was professional, patient, and accommodating throughout your purchase experience. Most importantly, we’re thrilled to know that your wife is pleased with her new vehicle. Helping our customers find the right vehicle while making the process comfortable and enjoyable is exactly what we strive for. Thank you for choosing Envision Ford of Oxnard. We appreciate your trust and wish you both many happy miles ahead! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re thrilled to hear that Brenda was able to help you find the exact Explorer you were looking for and provided great support throughout the process. We’re also glad we were able to assist with locating a spare tire and ensure everything came together the way it should. Thank you for the kind words regarding Nemer and Diana as well. It’s great to hear that Diana was able to help secure savings and make the financing process a positive experience. We truly appreciate your trust in Envision Ford of Oxnard and are honored by your recommendation to family and friends. Congratulations on your new Explorer, and we look forward to serving you again in the future! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the amazing review! We’re honored to hear this was one of the best car-buying experiences you’ve ever had. Our goal is to make the process straightforward, transparent, and enjoyable, so it’s wonderful to know we delivered that experience for you. The greatest compliment we can receive is knowing you would choose to buy from us again. Thank you for your trust and for choosing Envision Ford of Oxnard. We look forward to helping you with your next vehicle purchase! — Envision Ford of Oxnard Team