Envision Ford of Oxnard

It not good at all I’m not pleased with the service I received. The lady who was assisting me showed no real interested in keeping me updated. I actually had to go over to her. I was the only person gett received. The lady who was assisting me showed no real interested in keeping me updated. I actually had to go over to her. I was the only person getting service done so I don’t understand why it took so long More

ON TIME VERY PROFESSIONAL . VERY HAPPY WITH THE CUSTOMER SERVICE HE IS A GREAT CUSTOMER SERVICE MANAGER VERY HAPPY WITH THE CUSTOMER SERVICE HE IS A GREAT CUSTOMER SERVICE MANAGER More

Service is great I enjoy working with Albert and the mobil service I would recommend it to anyone. Worth it mobil service I would recommend it to anyone. Worth it More

ON TIME VERY PROFESSIONAL . VERY HAPPY WITH THE CUSTOMER SERVICE HE IS A GREAT CUSTOMER SERVICE MANAGER VERY HAPPY WITH THE CUSTOMER SERVICE HE IS A GREAT CUSTOMER SERVICE MANAGER More

Making an appointment was easy to do online. I had selected the option to be dropped off while my vehicle was being worked on. The dealership got me a Lyft. I got a video of the inspection of th I had selected the option to be dropped off while my vehicle was being worked on. The dealership got me a Lyft. I got a video of the inspection of the vehicle which was the first time I've had this done and it was a fantastic surprise. I appreciated this service. Once the vehicle was completed though there was back and forth communication about how I was to get back to the dealership. I was never told that the dealership doesn't bring you back. I thought A) not being told and B) not having that service and expecting customers, who's car is in the shop try and get back to the dealership. Otherwise, price was comparable to other service departments. More

I had a very good experience through the whole process of purchasing my F150. Starting with Brenda, who I spoke with on the phone, and showed me the different colors of the V8 that Armando Torres had found f purchasing my F150. Starting with Brenda, who I spoke with on the phone, and showed me the different colors of the V8 that Armando Torres had found for me. Between Armando’s effectively crunching the numbers and Brenda answering all my questions as well as picking up the phone every time I called her made it happen. Overall, my perspective and opinion is Armando Torres crunched the numbers, Ali in finance did his job but Brenda was the glue that made it all come together for a much better experience. Thank you, Brenda and your team! More

Lewis has been in contact since our initial visit a month ago. No pressure, just things for us to review. We came into to test drive the Broncos. He allowed us to try different broncos, different styles. ago. No pressure, just things for us to review. We came into to test drive the Broncos. He allowed us to try different broncos, different styles. He was able to explain our questions and concerns about each vehicle. Again no pressure. He listened to Rodney and my wants and went over the features of each vehicle. WE were able to decide on the best vehicle for us !!! Selling points: good eye contact, knowledge, patience, and attentive to our needs first, wants seconds. Pleasure doing business with Lewis. Sincerely, Rodney and Mary Ortega Side note: Mr. Torres received 3 stars for the following reason: We had agreed on 58.5K OTD, on the draft sheet he provided. He’s “all in”. So we proceed forward. At the conclusion he had Lewis come tell us the price is 59.5k. I immediately approached Mr. Torres and said we agreed to 58.5 k, he informed me he would “fix it”. This could have been a deal breaker. An action of one, affects the whole team. More

Amazing Service, Amazing Staff, Did a good job with communicating, took care of all that I needed. Jess went above and beyond! communicating, took care of all that I needed. Jess went above and beyond! More

Good service and very friendly very informative on problems needed to be repaired or replaced. problems needed to be repaired or replaced. More

My family and I are very happy with the truck we left the dealership with and want to thank Sara for helping us out and the team as well. We truly appreciate it. I didn't think we were going to be able to le dealership with and want to thank Sara for helping us out and the team as well. We truly appreciate it. I didn't think we were going to be able to leave the dealership with a vehicle but Sara got us a deal that worked for us and she made it happen. Thank you for that 🙏🏼totally recommend the place and her More