328 Reviews of Zach Claybrooks
June 20, 2025
Simon was wonderful; car was done when he said it would be, very personable. Unfortunately, my car was returned to me (after tire rotation at 6,000 miles) with two small scratches on the driver's door. W be, very personable. Unfortunately, my car was returned to me (after tire rotation at 6,000 miles) with two small scratches on the driver's door. When I showed them to "Zach", he repeatedly told me, "that did not happen here." He was aggressive and rude, and as a result, Cobb County Toyota will never get my business again. Also, I have NEVER been to a dealership for service and had to WALK to get my car. In my experience, the car is ALWAYS driven back into the service bay for the customer's convenience. More
Other Employees Tagged: Simon Chan
June 18, 2025
The best advise I can give to anyone is stay away from this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. More
Other Employees Tagged: Todd Pluger
June 13, 2025
Great customer service, and love the detailed explanations! I would recommend having snacks or candy in the waiting area. explanations! I would recommend having snacks or candy in the waiting area. More
Other Employees Tagged: Katie Fuller, Simon Chan
June 09, 2025
Great service team and dealership. They contacted me about service deals and then provided quick maintenance service. They contacted me about service deals and then provided quick maintenance service. More
Other Employees Tagged: Steve Clark, Austin Meek, Katie Fuller, Carlos Ortega , JC Cooper, Costas Hernandez
June 07, 2025
Failed to tell me I needed my tires changed so i had to find out when I went to service my car find out when I went to service my car More
Other Employees Tagged: Austin Meek, Katie Fuller, David Cobb, Carlos Ortega , JC Cooper, Costas Hernandez , Simon Chan, Jeff Silvers, Bob Nascimento
June 06, 2025
Jeff Silvers and Zach Claybrooks do a great job providing of outstanding customer service. Roger Hyde of outstanding customer service. Roger Hyde More
Other Employees Tagged: Jeff Silvers
May 30, 2025
Simon has always answered our questions with patience and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and ma and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and maintenance of parts etc. More
Other Employees Tagged: Simon Chan