Zach Claybrooks

The wait time, just for an oil change, was waaaay tooo long. 3 hrs wait and that too for a senior citizen. long. 3 hrs wait and that too for a senior citizen. More

by RAKSHA.DESAI11 Verified Customer Verified Customer

Report | Print

Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More

by DEANSJOLIN Verified Customer Verified Customer

Report | Print

Zach Claybrooks in the Service Dept. provides excellent customer service. He is the guy we trust to take care of our all our avalons (and a lexus on occasion)! We, as a family, trust h provides excellent customer service. He is the guy we trust to take care of our all our avalons (and a lexus on occasion)! We, as a family, trust him. He's honest, knowledgeable, and personable. Zach is definitely an asset to Cobb County Toyota! More

Report | Print

Austin is the best! Very knowledgeable and patient with all the questions we had. We got a lot done the got discounts as well! Thank you! Very knowledgeable and patient with all the questions we had. We got a lot done the got discounts as well! Thank you! More

by EVANS30120 Verified Customer Verified Customer

Report | Print

We have always dealt with this dealer since 2009 when we purchased this car. Your service department is great especially Zach who we have mostly dealt with. purchased this car. Your service department is great especially Zach who we have mostly dealt with. More

by JOANNCOMERFORD35 Verified Customer Verified Customer

Report | Print

Raven need more training and Zack is a joke telling me that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I that I need balancing and alignment because he stated that my tired are wearing on the outside o the tires on a new 2024 Rav4 with 8,000 miles and I work from home. Come on please. More

by KIMBERLYFRYAR47 Verified Customer Verified Customer

Report | Print

Big thanks to Elle and Zack who were outstanding when I got tied up in traffic got tied up in traffic More

by lucky525cc Verified Customer Verified Customer

Report | Print

Excellent experience from drop off for service until vehicle delivered after service. My vehicle was taken for oil change service immediately upon arrival. Service advisor Zach was incredibly profession vehicle delivered after service. My vehicle was taken for oil change service immediately upon arrival. Service advisor Zach was incredibly professional and helpful. The service was performed and then the vehicle was delivered. Service took about 30 minutes. Very positive experience. More

by JWALLEN870 Verified Customer Verified Customer

Report | Print

I love this dealership. The service is fantastic ! I can always rely on the service people - especially J C to ensure that my car gets the best care. I trust them implicitl The service is fantastic ! I can always rely on the service people - especially J C to ensure that my car gets the best care. I trust them implicitly. More

by JONES.PAULINE Verified Customer Verified Customer

Report | Print

Been going to this service center for years - Jeff silvers is the only person I trust with my vehicle . He’s great! The actual service technicians can be a little “cleaner.” - I keep my car very clean silvers is the only person I trust with my vehicle . He’s great! The actual service technicians can be a little “cleaner.” - I keep my car very clean - upon pick up, the technicians had gotten dirt from grease on hands on the white part of the door (so I had to clean that up when I got home). Also, if they can remember to not put the “service due” sticker on the front window tint strip - it should go below it. The service technicians could pay a little more attention to cleanliness .. but the service advisors are always great and very helpful! More

by bobo477 Verified Customer Verified Customer

Report | Print