Zach Claybrooks | Page 39

Overall, fairly please with the dealership as a whole. Upside was what I felt was a good deal on new Tacoma. Downside was seemed a bit difficult to get in touch with people after the fact. Part of deal wa Upside was what I felt was a good deal on new Tacoma. Downside was seemed a bit difficult to get in touch with people after the fact. Part of deal was adding running boards. Parts arrived in 2 days and I received email that they were in. Had a little issue getting in touch with salesman to figure out how to now get them installed(no callback after calling his Mobile#). Next day called dealership number and was able to get the salesman. Salesman told me who to get in touch with so called(on a Monday) and was told that person was on vacation all week and I would receive a call once he was back. I went to dealership to order a bedstep and while there, I questioned a service rep about getting the running boards installed and ended up with an appointment for the next day. Appointment worked great and they were installed in an hour. So high points=fair deal, quick install, and good parts guys. Low points=Getting in touch with salesman post-deal, some confusion within service reps, and coordination of post deal install could have been better. More

by SIXBARRELJOE Verified Customer Verified Customer

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First come, first served was super quick! The waiting area is clean and comfortable given the heat outside. Our service tech was informative and professional. 😁 The waiting area is clean and comfortable given the heat outside. Our service tech was informative and professional. 😁 More

by JENMAYO224 Verified Customer Verified Customer

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I had to get an oil change and a refund. The refund was for a catalytic converter for my 2012 Rav 4. Parts made me pay $600+ dollars on 5-11 and of July3 it still wasn't in. So I ask for a r The refund was for a catalytic converter for my 2012 Rav 4. Parts made me pay $600+ dollars on 5-11 and of July3 it still wasn't in. So I ask for a refund to go get one someplace else. Now I really like doing business there at Cobb County Toyota but com'on Toyota.... get these boys working there the parts to do their job in a timely matter. More

by R_BALLEW Verified Customer Verified Customer

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I always appreciate Jeff and Zack for all their help and assistance! Thank you very much assistance! Thank you very much More

by Kathy.hakiki Verified Customer Verified Customer

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Every time I take my truck or my kids suv we have the best service. best service. More

by KOREYHEBERT99 Verified Customer Verified Customer

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No thanks again. No comments I want to write for this review. Please accept my request No comments I want to write for this review. Please accept my request More

by MARCIA.SNEED Verified Customer Verified Customer

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The warranty service department is great. I got there at 7 a.m. and was out by 8 a.m. I got there at 7 a.m. and was out by 8 a.m. More

by TPRECIADO3111 Verified Customer Verified Customer

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Quick and efficient! I always have a great experience at Cobb County Toyota. I've bought two cars from here and will always go back here for my services and purchases. Th I always have a great experience at Cobb County Toyota. I've bought two cars from here and will always go back here for my services and purchases. The staff is kind and dedicated to making your experience great! More

by Mgabrie40 Verified Customer Verified Customer

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i have been coming to this dealership for a long time and my service advisor has been Zach. He has been the best. This time Zach was not available and I use Simon Chan. Simon was outstanding and was easy to my service advisor has been Zach. He has been the best. This time Zach was not available and I use Simon Chan. Simon was outstanding and was easy to deal with. Great personality, very courteous, and it was a pleasure doing business with him. Now, I have 2 outstanding service advisors to handle my future repairs. More

by mac.jones Verified Customer Verified Customer

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Simon was great. I had a great experience card got done quick and easily. I would recommend and I will come back. Very lovely service area to nice and clean bathroom I had a great experience card got done quick and easily. I would recommend and I will come back. Very lovely service area to nice and clean bathroom was up to par. I would definitely come back. More

by ZB Verified Customer Verified Customer

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