Simon Chan

Simon did a great job with my rav4 recall. Set up the appointment and had my car ready as promised. Set up the appointment and had my car ready as promised. More

by mpbirdie Verified Customer Verified Customer

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Simon was great. He was professional and kind during the intake for my 2021 RAV4. I needed it my vehicle updated and he was very helpful in getting what needed to be He was professional and kind during the intake for my 2021 RAV4. I needed it my vehicle updated and he was very helpful in getting what needed to be done. Taken care of. He was honest with a reasonable wait time with the offer of using the courtesy shuttle service to take me to local areas while I waited for my vehicle to have the service completed. I will definitely be using Simon in the future for services that need a service member attention. Cobb County Toyota is my choice for any services needed for my Toyota RAV4. More

by cfgcoup Verified Customer Verified Customer

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Cobb County Toyota has met my service needs for over 30 years, with my total satisfaction. years, with my total satisfaction. More

by LEGAL399 Verified Customer Verified Customer

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Simon was not good about researching the issue with my car. He said the parts had been ordered but didn’t follow up with the service manager to find out that the parts were on back order. I had to insist car. He said the parts had been ordered but didn’t follow up with the service manager to find out that the parts were on back order. I had to insist on speaking with the service manager to learn that it could be at least a month before they are in. More

by threalapease0909 Verified Customer Verified Customer

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These guys are always very pleasant to deal with. They are always efficient and prompt. My service guy this week said it may take and hour or more to service my car and they were finished in 23 minut They are always efficient and prompt. My service guy this week said it may take and hour or more to service my car and they were finished in 23 minutes. Great job! More

by nancy_kiltie Verified Customer Verified Customer

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Fast and friendly service. Simon was quick to get the car in and communicate the issues. Simon was quick to get the car in and communicate the issues. More

by sullivanbradley Verified Customer Verified Customer

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Not too bad only thing sometimes when I went there for oil change they let the cover open! oil change they let the cover open! More

by DAVEBROUSSEAU586 Verified Customer Verified Customer

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Simon Chan is the man. Always goes above amd beyond for all my service needs. Can't forget to mention Daniel and Mickey. They always make it a great experience. Would defin Always goes above amd beyond for all my service needs. Can't forget to mention Daniel and Mickey. They always make it a great experience. Would definitely recommend to everyone. More

by DCFSPACE Verified Customer Verified Customer

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Everyone was super nice and helpful, and I am very happy with the service received! with the service received! More

by SONIMHOWARD Verified Customer Verified Customer

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Trip before told service dept only wanted to do what was needed for 30 months to keep warranty valid. I was told there was a list of things that was needed. These were not needed until 36 months. Also used needed for 30 months to keep warranty valid. I was told there was a list of things that was needed. These were not needed until 36 months. Also used a heavy duty sanitizer in the ventilation. It was an add on. No repairs were needed at 30 months. Went back and talked to service person. Said he was sorry for the misunderstanding. I am still out $280. Looks like he is upsellig More

by AFFOLDERKD Verified Customer Verified Customer

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