Zach Claybrooks

SCR, xxxxxme about checking for updates to software. I can do it from my console. The front of my car was smeared with oil, and the cap area was dirty too. All around not good 😐 I can do it from my console. The front of my car was smeared with oil, and the cap area was dirty too. All around not good 😐 More

by cp6254 Verified Customer Verified Customer

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I bought my car from CCT and have had no one else perform service on my 2019 Highlander. I have had good experiences with all of the technicians but the prices seem out of control. I never leave there (eve service on my 2019 Highlander. I have had good experiences with all of the technicians but the prices seem out of control. I never leave there (even when going in for an oil change) for less than $200. I am spending a $1000+ a year to maintain a vehicle and I generally trust the service department but I am beginning to wonder if I am being sold unnecessary items. More

by kepruett Verified Customer Verified Customer

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Service was fast and friendly. I was promptly greeted and my car was ready when promised. I was promptly greeted and my car was ready when promised. More

by Eric Verified Customer Verified Customer

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Usually when I come to this location for any service the staff is friendly. Everyone was busy and it felt rushed. Not friendly at all. staff is friendly. Everyone was busy and it felt rushed. Not friendly at all. More

by jordankayden1206 Verified Customer Verified Customer

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David Cobb and Zack Claybrooks are wonderful. They are the reason I am a customer. Two fine employees and every better gentlemen. David Cobb always goes above and beyond. They are the reason I am a customer. Two fine employees and every better gentlemen. David Cobb always goes above and beyond. More

by stevemcmullan94 Verified Customer Verified Customer

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Cobb County Toyota has met my service needs for over 30 years, with my total satisfaction. years, with my total satisfaction. More

by LEGAL399 Verified Customer Verified Customer

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I having been using the service department for years. Friendly, honest, not pushy to have work done. Zach is one of the best!! Friendly, honest, not pushy to have work done. Zach is one of the best!! More

by HEIDIKIDNEY Verified Customer Verified Customer

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As always. ..Zach did a great job ... Great service that we are all used too. ..Zach did a great job ... Great service that we are all used too. More

by Joe B. Verified Customer Verified Customer

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Mackenzie did a great job checking me in for antenna base replacement but when I picked up I noticed 2 dents near antenna base that I am quite certain were not there prior. I get that there’s not really anyw replacement but when I picked up I noticed 2 dents near antenna base that I am quite certain were not there prior. I get that there’s not really anyway to prove it was or was not done during repair but it was how Zach handled though whole situation. Treating it as if I was trying to get free repair out of him which wasn’t the situation at all. He was immediately defensive and at times rude. I can easily afford to fix on my own but feels wrong when I feel strongly it was done during the repair. I had actually talked to a salesman about buying a tundra soon but will not be back at this dealership for any reason. More

by JDAVIS0614 Verified Customer Verified Customer

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Kenzie was great help as my service writer. There was an issue with my car, and Zach the service manager, took ownership. He resolved the issue and made it right without any further issues. There was an issue with my car, and Zach the service manager, took ownership. He resolved the issue and made it right without any further issues. I really liked how management supported their employees! More

by MJMAW Verified Customer Verified Customer

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