Zach Claybrooks | Page 2

We were told what they were going to do as far as servicing and didn’t surprise us with added expenses later. Very friendly staff. servicing and didn’t surprise us with added expenses later. Very friendly staff. More

by BFERGUS2 Verified Customer Verified Customer

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Zach is great. I really appreciate his commitment and service. I look forward to using him for service again in the future I really appreciate his commitment and service. I look forward to using him for service again in the future More

by NICKORTIZ14 Verified Customer Verified Customer

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Great service as always, led by Mgr Zack Claybrooks & the team. Easily reachable and scheduled as desired team. Easily reachable and scheduled as desired More

by VMAYANI141 Verified Customer Verified Customer

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Great all a round ,best in service . Only have Cobb do my work , car and truck. 👌 Only have Cobb do my work , car and truck. 👌 More

by NONIFRAN1 Verified Customer Verified Customer

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Service was terrible, they refused to diagnose an electrical issue under warranty saying it would not be covered under warranty because I had plugged stuff into the cigarette 12 volt adapter. They al electrical issue under warranty saying it would not be covered under warranty because I had plugged stuff into the cigarette 12 volt adapter. They also refused to give an estimate on time even refusing to let me know if I would be done in four hours for a medical appointment I had to go to later that day. It seems like they trained their staff to act this way. It was bad enough, that I will drive to another dealer and will probably avoid Toyota going forward. More

by emeryx5 Verified Customer Verified Customer

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SCR, xxxxxme about checking for updates to software. I can do it from my console. The front of my car was smeared with oil, and the cap area was dirty too. All around not good 😐 I can do it from my console. The front of my car was smeared with oil, and the cap area was dirty too. All around not good 😐 More

by cp6254 Verified Customer Verified Customer

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I bought my car from CCT and have had no one else perform service on my 2019 Highlander. I have had good experiences with all of the technicians but the prices seem out of control. I never leave there (eve service on my 2019 Highlander. I have had good experiences with all of the technicians but the prices seem out of control. I never leave there (even when going in for an oil change) for less than $200. I am spending a $1000+ a year to maintain a vehicle and I generally trust the service department but I am beginning to wonder if I am being sold unnecessary items. More

by kepruett Verified Customer Verified Customer

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Service was fast and friendly. I was promptly greeted and my car was ready when promised. I was promptly greeted and my car was ready when promised. More

by Eric Verified Customer Verified Customer

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Usually when I come to this location for any service the staff is friendly. Everyone was busy and it felt rushed. Not friendly at all. staff is friendly. Everyone was busy and it felt rushed. Not friendly at all. More

by jordankayden1206 Verified Customer Verified Customer

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David Cobb and Zack Claybrooks are wonderful. They are the reason I am a customer. Two fine employees and every better gentlemen. David Cobb always goes above and beyond. They are the reason I am a customer. Two fine employees and every better gentlemen. David Cobb always goes above and beyond. More

by stevemcmullan94 Verified Customer Verified Customer

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