Tony Nguyen
Tony Nguyen at Greenway Kia West

Tony Nguyen | Page 3

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
138 Reviews
4.6

138 Reviews

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138 Reviews of Tony Nguyen

March 06, 2026

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My car turned out great! Excellent service and outstanding customer care. Greenway Kia West is amazing! More

by elainebenayon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 07, 2026

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are thrilled to hear that your car turned out great and that you received excellent service and outstanding customer care here in Orlando. We will be sure to share these kind words with Tony Nguyen and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

February 19, 2026

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Jesse and Gabriel in the Service Department took good care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the More

by MG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Mac Cumbur, Nada Ammor, Jesse Martins, Lana Gault, Gabriel Taurus , Lou Bester, Keiara Lluberes, Arturo Ramirez

Feb 25, 2026

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well. Mark Foster Service Manager

January 19, 2026

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The people are nice and good, but what actually qualifies as a tire rotation? Do you actually take the tires off and rotate to next wheel? Or do you just spin the tire? The glass we ordered the very first ti More

by sexysweet.31
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jesse Martins

Jan 24, 2026

Greenway Kia West responded

Sexysweet.31, thank you for the feedback—and I’m glad to hear you found our team nice and helpful. You also asked a fair question: a tire rotation is not just spinning the tire. We physically remove the wheels/tires and move them to different positions on the vehicle (front-to-rear and/or cross-rotation depending on the tire type and drivetrain), then torque the lug nuts to spec and reset any service indicators as needed. I’m also sorry about the inconvenience with the glass arriving broken and then the clips/grips being removed—that’s not the experience we want for you. If you share the date of your visit (or your RO number) we’ll review the notes and make sure everything is handled correctly this time, with clear communication before your vehicle is returned. — Mark Foster, Service Manager

January 16, 2026

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Excellent care and service I recommend him from promotion and accommodation. Good job Kia and its staff More

by GVCDUDE715
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Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault , Lou Bester, Keiara Lluberes, Charles Ward

Jan 24, 2026

Greenway Kia West responded

GVCDUDE715, thank you for the great review! We’re happy to hear you received excellent care and service, and we truly appreciate your recommendation. I’ll be sure to share your kind words with the team—thank you again for trusting us. — Mark Foster, Service Manager

January 12, 2026

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Good afternoon, the dealership's work was perfect, but I no longer want Kia cars. I'm disappointed; they did nothing for me when my car was stolen. The insurance companies don't want to provide coverage, an More

by usareginaaznar
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 13, 2026

Greenway Kia West responded

Thank you for taking the time to share this feedback. I’m glad to hear our team’s work during your visit was excellent, and I’m truly sorry for what you’ve been dealing with regarding the theft and the frustration around insurance coverage and out-of-pocket costs. I understand how upsetting and stressful that situation is. I’d like to learn more and see what guidance or next steps we can provide. Please email me directly with your best contact number and a brief summary (including the year/model and timeline), and I’ll personally review it with you. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

January 08, 2026

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I found the service center be very clean and the service itself was very professional More

by afarmer6900
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Achraf Lazaar

Jan 13, 2026

Greenway Kia West responded

afarmer6900, thank you for the great review! We truly appreciate you choosing Greenway Kia West in Orlando for your service needs. We’re glad to hear you found our service center very clean and that your visit was handled in a professional manner. We look forward to seeing you again next time! — Mark Foster, Service Manager

January 07, 2026

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Tony has been the best service provider that I have worked with at Kia. However, don’t bring your car in to get serviced if you have aftermarket rims because they’re not trained properly on to handle a More

by NONE26
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brett Sopocy , Mark Foster

Jan 07, 2026

Greenway Kia West responded

NONE26, thank you for taking the time to share this feedback. I’m sorry for the frustration you experienced during your visit, especially during the holidays, and that you left with an ongoing issue. That’s not the experience we want for any customer. I’d like the opportunity to review what happened, address the concern related to the wheel setup/hub rings, and work toward a resolution. Please email me directly at markfoster@greenwayauto.com with your best contact number and the date of your visit so I can assist you. — Mark Foster Service Manager markfoster@greenwayauto.com

January 07, 2026

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I found everything/everybody friendly and professional i would recommend Greenway to family and friends More

by afarmer6900
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Muhammed Yazici

Jan 07, 2026

Greenway Kia West responded

afarmer6900, thank you for the 4-star review! We’re glad you found our team friendly and professional, and we truly appreciate the recommendation. Everyone at Greenway Kia West in Orlando values your trust—if there’s anything we could have done to earn that 5th star, please feel free to reach out. We look forward to helping you and your family again anytime. — Anas Lazaar General Manager anaslazaar@greenwayauto.com

January 07, 2026

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Always the best service. Everytime I bring my vehicle in it’s always done in a timely manner and done properly. This time I had a recall that needed to be completed and my ad More

by CeyCey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins, Lana Gault , Lou Bester

Jan 07, 2026

Greenway Kia West responded

CeyCey, thank you for the great review! We truly appreciate your continued trust. We’re glad your visit was completed in a timely manner and done properly, and it’s fantastic to hear Tony was detailed and thorough while guiding you through the recall process. Everyone at Greenway Kia West in Orlando is here whenever you need us—thanks again! — Mark Foster Service Manager markfoster@greenwayauto.com

January 04, 2026

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Kieria was very supportive of my needs and my time. She made sure i was informed of the defective replacement part and assured me she would notify me when the new replacement would be available. More

by hmdocrod
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Damon Tavarez, Gabriel Taurus, Galina Lappo , Yassine Bouchlouch, Keiara Lluberes

Jan 07, 2026

Greenway Kia West responded

hmdocrod, thank you for the 5-star review! We’re glad Kieria was supportive of your needs and respectful of your time, and that she kept you fully informed about the defective replacement part. We appreciate your patience, and our team at Greenway Kia West in Orlando will be ready as soon as the new replacement is available. Thanks again for trusting us! — Mark Foster Service Manager markfoster@greenwayauto.com

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