Tony Nguyen
Tony Nguyen at Greenway Kia West

Tony Nguyen | Page 3

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
134 Reviews
4.6

134 Reviews

Write a Review

134 Reviews of Tony Nguyen

January 12, 2026

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Employee Rating

Good afternoon, the dealership's work was perfect, but I no longer want Kia cars. I'm disappointed; they did nothing for me when my car was stolen. The insurance companies don't want to provide coverage, an More

by usareginaaznar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Greenway Kia West responded

Thank you for taking the time to share this feedback. I’m glad to hear our team’s work during your visit was excellent, and I’m truly sorry for what you’ve been dealing with regarding the theft and the frustration around insurance coverage and out-of-pocket costs. I understand how upsetting and stressful that situation is. I’d like to learn more and see what guidance or next steps we can provide. Please email me directly with your best contact number and a brief summary (including the year/model and timeline), and I’ll personally review it with you. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

January 08, 2026

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I found the service center be very clean and the service itself was very professional More

by afarmer6900
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Achraf Lazaar

Jan 13, 2026

Greenway Kia West responded

afarmer6900, thank you for the great review! We truly appreciate you choosing Greenway Kia West in Orlando for your service needs. We’re glad to hear you found our service center very clean and that your visit was handled in a professional manner. We look forward to seeing you again next time! — Mark Foster, Service Manager

January 07, 2026

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Tony has been the best service provider that I have worked with at Kia. However, don’t bring your car in to get serviced if you have aftermarket rims because they’re not trained properly on to handle a More

by NONE26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Brett Sopocy , Mark Foster

Jan 07, 2026

Greenway Kia West responded

NONE26, thank you for taking the time to share this feedback. I’m sorry for the frustration you experienced during your visit, especially during the holidays, and that you left with an ongoing issue. That’s not the experience we want for any customer. I’d like the opportunity to review what happened, address the concern related to the wheel setup/hub rings, and work toward a resolution. Please email me directly at markfoster@greenwayauto.com with your best contact number and the date of your visit so I can assist you. — Mark Foster Service Manager markfoster@greenwayauto.com

January 07, 2026

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I found everything/everybody friendly and professional i would recommend Greenway to family and friends More

by afarmer6900
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Muhammed Yazici

Jan 07, 2026

Greenway Kia West responded

afarmer6900, thank you for the 4-star review! We’re glad you found our team friendly and professional, and we truly appreciate the recommendation. Everyone at Greenway Kia West in Orlando values your trust—if there’s anything we could have done to earn that 5th star, please feel free to reach out. We look forward to helping you and your family again anytime. — Anas Lazaar General Manager anaslazaar@greenwayauto.com

January 07, 2026

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Always the best service. Everytime I bring my vehicle in it’s always done in a timely manner and done properly. This time I had a recall that needed to be completed and my ad More

by CeyCey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins, Lana Gault , Lou Bester

Jan 07, 2026

Greenway Kia West responded

CeyCey, thank you for the great review! We truly appreciate your continued trust. We’re glad your visit was completed in a timely manner and done properly, and it’s fantastic to hear Tony was detailed and thorough while guiding you through the recall process. Everyone at Greenway Kia West in Orlando is here whenever you need us—thanks again! — Mark Foster Service Manager markfoster@greenwayauto.com

January 04, 2026

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Kieria was very supportive of my needs and my time. She made sure i was informed of the defective replacement part and assured me she would notify me when the new replacement would be available. More

by hmdocrod
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Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Damon Tavarez, Gabriel Taurus, Galina Lappo , Yassine Bouchlouch, Keiara Lluberes

Jan 07, 2026

Greenway Kia West responded

hmdocrod, thank you for the 5-star review! We’re glad Kieria was supportive of your needs and respectful of your time, and that she kept you fully informed about the defective replacement part. We appreciate your patience, and our team at Greenway Kia West in Orlando will be ready as soon as the new replacement is available. Thanks again for trusting us! — Mark Foster Service Manager markfoster@greenwayauto.com

January 03, 2026

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I pulled into the service area without an appointment because of a low-oil indication. It turned out that it was because of a pinched seal. My service advisor informed me of the issue and a complete oil More

by AMERIDADIAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 07, 2026

Greenway Kia West responded

AMERIDADIAN, thank you for the 5-star review! We’re glad you pulled in when the low-oil light came on and that our team was able to quickly diagnose the pinched seal, explain the issue clearly, and get everything handled — including the oil change, seal replacement, and computer update — in about an hour and a half. Everyone at Greenway Kia West in Orlando appreciates your trust, and we’re here anytime you need us. 🙂 — Mark Foster Service Manager markfoster@greenwayauto.com

December 25, 2025

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Went to another dealership and they tried to sell me something I didn't need. Took it to your dealership and I had a great experience found the problem and didn't try to sell me anything extra. More

by mave33
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2025

Greenway Kia West responded

Thank you for the 5-star review, mave33! We truly appreciate you choosing Greenway Kia West in Orlando. We’re especially glad to hear that after another dealership tried to sell you something you didn’t need, our team was able to find the real problem and take care of it without pushing anything extra. Honest, straightforward service is exactly what we aim for every visit. Thanks again for trusting us with your vehicle—we look forward to helping you next time you need us! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 21, 2025

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Tony was phenomenal. He addressed and answered all of my concerns the service was very quick and efficient thank you Kia service department More

by Rysherbrunson22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Bester

Dec 27, 2025

Greenway Kia West responded

Thank you for the 5-star review, Rysherbrunson22! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re thrilled to hear Tony was phenomenal, addressed all of your concerns, and that your service was quick and efficient. We’ll be sure to share your kind words with Tony and our service team. Thanks again for trusting our Kia service department—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Dealership Rating
Employee Rating

Kia should have covered my horn as a ongoing issue. Instead of me having to use my extended warranty. Not sure if the dealership even tried to get kia to pay for it. 3 times my horn failed More

by Jeremythurston
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Lana Gault , Lou Bester, Keiara Lluberes

Dec 27, 2025

Greenway Kia West responded

Hi Jeremythurston — I’m sorry you’ve had to deal with this repeatedly. A horn failing multiple times is a serious safety concern, and I understand why you’re frustrated about having to use your extended warranty. We’d like to review your repair history and confirm what was submitted and/or discussed regarding manufacturer coverage. Please email me directly at markfoster@greenwayauto.com with your VIN, the dates of the prior horn failures, and the best phone number to reach you. I’ll look into the documentation and follow up with you. — Mark Foster, Service Manager markfoster@greenwayauto.com

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