Tony Nguyen

Have been a customer of this location since 2016. I’m on my second Kia car from this dealership, took it in for a regular oil change. Had them do a diagnostics everything came back clear that was Dec I’m on my second Kia car from this dealership, took it in for a regular oil change. Had them do a diagnostics everything came back clear that was December 9 by the second week in February my engine was blown with no oil in it. They will take no accountability and now I’m out of car as a single mother. More

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Helped me out a lot and did the process really fast and are really friendly are really friendly More

by kevin9404 Verified Customer Verified Customer

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Very attentive and cared about my car a lot. Will take it back to this service station again in the future. Will take it back to this service station again in the future. More

by Victoria Verified Customer Verified Customer

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My car turned out great! Excellent service and outstanding customer care. Greenway Kia West is amazing! Excellent service and outstanding customer care. Greenway Kia West is amazing! More

by elainebenayon Verified Customer Verified Customer

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Jesse and Gabriel in the Service Department took good care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the entire staff at Kia Greenway West. Thank you and I hope everyone has a marvelous day. More

by MG Verified Customer Verified Customer

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The people are nice and good, but what actually qualifies as a tire rotation? Do you actually take the tires off and rotate to next wheel? Or do you just spin the tire? The glass we ordered the very first ti as a tire rotation? Do you actually take the tires off and rotate to next wheel? Or do you just spin the tire? The glass we ordered the very first time came broken had to reorder and then yall take the clips.or grips off. Let's see what yall do this time. More

by sexysweet.31 Verified Customer Verified Customer

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Excellent care and service I recommend him from promotion and accommodation. Good job Kia and its staff and accommodation. Good job Kia and its staff More

by GVCDUDE715 Verified Customer Verified Customer

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Good afternoon, the dealership's work was perfect, but I no longer want Kia cars. I'm disappointed; they did nothing for me when my car was stolen. The insurance companies don't want to provide coverage, an no longer want Kia cars. I'm disappointed; they did nothing for me when my car was stolen. The insurance companies don't want to provide coverage, and they didn't even pay me the deductible. It wasn't my fault that Kia didn't make a safe car. More

by usareginaaznar Verified Customer Verified Customer

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I found the service center be very clean and the service itself was very professional itself was very professional More

by afarmer6900 Verified Customer Verified Customer

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Tony has been the best service provider that I have worked with at Kia. However, don’t bring your car in to get serviced if you have aftermarket rims because they’re not trained properly on to handle a worked with at Kia. However, don’t bring your car in to get serviced if you have aftermarket rims because they’re not trained properly on to handle a simple tire rotation/balance. Mark Foster was rude and basically threw his hands up giving up on me for a simple matter. Making me feel like it’s my problem that I bought rims from another supplier. I’ve stayed up to date on all of my routine maintenance so how is this just NOW an issue and not before? I bought the car in 2023. Super disappointed and upset that I spent that much money on routine maintenance and my car came back in worse condition than when I brought it in. Not to mention it was during the holidays so I didn’t have time to get back there to get it fixed. Here I am almost a month later and still having the same issue because the service team doesn’t know how to put back on hub rings! Save yourself the trouble and go to a dealer who cares about their clients. More

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