Dealer Reviews
Cars for Sale
Dealer Log In
Tom Alcorn
Tom Alcorn | Page 15
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
433 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
Master Service Manager and Master Technician
433 Reviews
Write a Review
433 Reviews of Tom Alcorn
September 04, 2022
Tom is a first-class Service Manager who is dedicated to quality and integrity in the service experience with Customer satisfaction. quality and integrity in the service experience with Customer satisfaction. More
by fmetzger
Other Employees Tagged: Kim Wolfram
Verified CustomerJuly 12, 2022
had rain guards on did a great job put on a wire we needed for the wheelchair lift needed for the wheelchair lift More
by boop73
Other Employees Tagged: Joe French
June 20, 2022
Needed some new tires. Of course there is only one place to go Klaben Ford. Mike Brandvold is my service writer, Mike is extremely knowledgeable on all auto mechanical need Of course there is only one place to go Klaben Ford. Mike Brandvold is my service writer, Mike is extremely knowledgeable on all auto mechanical needs. So with out haste Mike had prices and all the discounts available to me used FordPass points and the price was the lowest around. While preforming the tire change they damaged one of my wheels, but Klaben stepped up and replaced. After driving awhile I could feel a shaking in my steering wheel. Called Mike said bring it back in for a rebalance, he said sometimes the bigger tires need rebalanced. That’s where Eric comes in I trust him the most for suspension and tire service. Talked with Eric,Mike,Tom, and Sean. I guess to of my where beyond be able to be balanced. I was unsure how they could have my truck leave this way in the first place. I wasn’t to happy, but after talking about some tires come with problems, they made everything right. So Klaben is still the place I only go and will be. From my two salesmen Chris “awesomeness Maximus” and Tim sterling and the service team they treat you like family. And that’s why I have been buying and servicing my vehicles there for over 20 years. More
by firegav
Other Employees Tagged: Chris Moldas, Mike Brandvold, Tim Sterling, Sean Bradford , Eric Chapman
June 17, 2022
Service and staff was exceptional as always Kim Wolfram is very knowledgeable and professional and is knew of the reason I continue to go to Klaben for all my service needs. Couldn’t ask for anyone better is very knowledgeable and professional and is knew of the reason I continue to go to Klaben for all my service needs. Couldn’t ask for anyone better and overall experience with Klaben is 10 out of 10 More
by Dronowski1969
Other Employees Tagged: Kim Wolfram
June 15, 2022
I made an appointment on a Thursday morning and they were able to fit me in that afternoon, I am very confident that every thing they said they would do got done,I had my oil changed here, I had my brakes do able to fit me in that afternoon, I am very confident that every thing they said they would do got done,I had my oil changed here, I had my brakes done here also, and plan to buy tires this fall,I am very pleased with the price and services I got here . More
by JAMESADKINS29
Other Employees Tagged: Mona Crooks , Alisea Kight
May 18, 2022
Great service! Had to have my car towed to dealership. They provided a loaner - even brought it to my house! Car was washed and cleaned inside before pickup. It Had to have my car towed to dealership. They provided a loaner - even brought it to my house! Car was washed and cleaned inside before pickup. It was a great experience and very accommodating. More
by Rlbuchanan
Other Employees Tagged: Mona Crooks, Kim Wolfram
May 10, 2022
Klaben Ford/Lincoln has always done excellent work on my car. And I've seem people coming in for service from 30 miles or more because they too favor Klaben service! car. And I've seem people coming in for service from 30 miles or more because they too favor Klaben service! More
by mactech44
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram , Brandon Pritchett
April 27, 2022
Klaben Ford has always treated me very well. I have got all my service done at the Kent shop. I have got all my service done at the Kent shop. More
by Stuartroland14@gmail.com
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French , Alisea Kight, Denise Miller, Tyler Schultz
April 21, 2022
People are very friendly. Waiting are is very nice. If you have a issue they take care of it. Waiting are is very nice. If you have a issue they take care of it. More
by Sheeter
Other Employees Tagged: Kim Wolfram
Dealership Inventory (290 Vehicles)
