Susan Tubbs

Matt provided one of the best car-buying experiences I’ve ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just gen ever had. He was professional, honest, knowledgeable, and made the entire process smooth from start to finish. There was never any pressure, just genuine help and great customer service. He answered all of my questions, kept everything straightforward, and made sure I was comfortable every step of the way. If you’re looking for someone who truly cares about his customers and goes above and beyond, ask for Matt. Highly recommend! More

by DUSTIN57 Verified Customer Verified Customer

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The folks I've worked with at Toyota of Cleveland are always polite, helpful and professional. always polite, helpful and professional. More

by blackwell.smith Verified Customer Verified Customer

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Every time I visit Toyota Of Cleveland it is a world class experience. The whole team at Toyota Of Cleveland is amazing class experience. The whole team at Toyota Of Cleveland is amazing More

by CCHOATE Verified Customer Verified Customer

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My entire experience at TOC was very positive. From my salesman to finance department everyone was wonderful. I will buy from here again soon. From my salesman to finance department everyone was wonderful. I will buy from here again soon. More

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My salesman Jeremy Cox was very knowledgeable and helpful. I worked with him nearly a month until he found the truck I wanted. The finance manager Justice Goodner explained everything to me in detail helpful. I worked with him nearly a month until he found the truck I wanted. The finance manager Justice Goodner explained everything to me in detail about the warranty packages and financing options available. They both made the process easy! I’ve used the service and parts departments several times for our other Toyotas and they are always easy to deal with! Overall this is the best Toyota dealer I’ve found in the area to deal with! More

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We purchased a 2022 Toyota Rav4. Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance was a breeze when I came time. They gave me more than expected on trade value on my previous vehicle. And what's not to like about their service department?? STARBUCKS COFFEE dispenser, shopping lounge, plenty of seating, kids play area, and friendly service techs and writers! Our family and countless friends have bought vehicles here. Some MULTIPLE times- and for great reason. YOU should too! If other dealers make it seem difficult, then you should give Toyota of Cleveland a call n visit! More

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Matthew was awesome he went above and beyond even meeting us at our home to sign papers that we have forgot to sign at the dealership I would give him a five star rating us at our home to sign papers that we have forgot to sign at the dealership I would give him a five star rating More

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Great, quick service. Salesman Alfred Odister made things quick and pain free, he got me in and out quickly with a great cup of coffee while waiting. I planned on a leveling lift right away, but hit a hiccup quick and pain free, he got me in and out quickly with a great cup of coffee while waiting. I planned on a leveling lift right away, but hit a hiccup as the scarcity of 2022 models. The parts department helped me find any difference’s between the 2021 vs. 2022 models to see if there was any changes in suspension. More

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Monty is best general Manger! Also I want to give shout out to my fiance girl Cindy. She spent hour half with me educated me on my new highlander. How to care for it on maintenence. Even went through insur out to my fiance girl Cindy. She spent hour half with me educated me on my new highlander. How to care for it on maintenence. Even went through insurance options to save me money. An she told me the things I didn't need that my other insurance covered. She didn't care about herself only me. Everytime I visit store now she sees me I'm greeted by her an asked if I need any help. She's best finance person I've had. Thank you Cindy for being awesome an working hard get me the rate I wanted 🥰 More

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At leased 1 vehicle and I purchased 1 vehicle in the last 3 years. It's been a pleasure to do business with toyoda Cleveland. 3 years. It's been a pleasure to do business with toyoda Cleveland. More

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