Angelia Caronia
Angelia Caronia at Toyota of Cleveland

Angelia Caronia

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Angelia Caronia

May 06, 2026

Dealership Rating
Employee Rating

Toyota of Cleveland provided friendly, professional, and speedy service during this visit which I find to my liking. More

by BRAYLL_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reagan

May 06, 2026

Toyota of Cleveland responded

Thrilled to hear that our team delivered friendly, professional, and swift service for your Toyota Prius. Thank you for the five-star rating and for sharing your feedback. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 06, 2026

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Whas not satisfied with service due to being there for 1hr and 45 minutes for an oil change only and had an appointment. Dress code a litte bit suspect. More

by ttlee4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 07, 2026

Toyota of Cleveland responded

We aim to provide prompt and efficient service, so I am disappointed that we fell short during your visit. We appreciate your feedback and hope we have the opportunity to better assist you in the future. Please feel free to reach out directly if you would like to discuss this further. Thank you, Justin Chretien - GSM - 423-664-9715

May 01, 2026

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Over the years I've purchased three cars from Toyota of Cleveland. Even though they are 45 miles from my home, I keep coming back. The lservice has been excellent and when I have complaints they have calle More

by DLRWEST55
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Toyota of Cleveland responded

It’s wonderful to see your loyalty over three Toyota purchases despite the 45-mile drive. We’re pleased our team’s follow-up calls and service on your Camry resolved any concerns. We look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

April 27, 2026

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They fixed what I needed fixed on my car but left it a mess. The headliner of the car is covered in black finger and hand prints. I’m happy they fixed my car just wish they could have cleaned their mess b More

by cfine93
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Toyota of Cleveland responded

We appreciate your feedback and are glad to hear the repair met your expectations. Please feel free to reach out if there's anything else I can assist you with moving forward. Thank you, Justin Chretien - GSM - 423-664-9715

April 24, 2026

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I like this dealership there close is home easy to deal with everybody is very nice and helpful More

by MIT_XAD
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2026

Toyota of Cleveland responded

We’re delighted our convenient location felt close to home and made your Toyota Tundra service easy. Thank you for recognizing how helpful our team can be. Justin Chretien General Sales Manager 423-664-9715

April 23, 2026

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I just want to commend Angelia in service. She goes above and beyond your expectations More

by Booklvr
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Recommend Dealer
Yes
Apr 23, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing Angelia’s exceptional service on your Toyota. We’re delighted she went above and beyond to exceed your expectations. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 21, 2026

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I've used Toyota of Cleveland for about 9 years and have always had a great experience with them. I've had 3 leases with them, the last of which I'm buying. On that note, Austin was very helpful with buying More

by Zach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Austin Calfee

Apr 21, 2026

Toyota of Cleveland responded

We’re grateful for your loyalty over the past nine years and for choosing to purchase your Toyota 4Runner. Austin, Crystal and Angelia will be delighted to hear their assistance with your lease buyout, financing and maintenance questions made a difference. Your recommendation means so much, and we look forward to supporting your Toyota for years to come. Justin Chretien General Sales Manager 423-664-9715

April 19, 2026

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Great service friendly customer care team. I was early for my appointment but they got me in. More

by BDOCKERY03
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 20, 2026

Toyota of Cleveland responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angelia and our team, and we look forward to working with you again. Justin Chretien General Sales Manager 423-664-9715

April 18, 2026

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Excellent customer service! Angela is so easy to work with. She goes the extra mile for her customers! More

by NTURNER1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 18, 2026

Toyota of Cleveland responded

We’re delighted Angelia made everything so effortless. She takes pride in delivering outstanding care to every customer. Thank you for sharing your experience and we look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

April 13, 2026

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Employee Rating

Very courteous and helpful, listen to you and try to help you with your problems. More

by wolfinthenight
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton , Mechanic personnel

Apr 13, 2026

Toyota of Cleveland responded

Thank you for highlighting how polite and attentive our team was while helping with your Toyota Tacoma Hybrid. Angelia and Michael will be pleased to hear your feedback. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

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