Tyler Ratledge
Tyler Ratledge at Toyota of Cleveland

Tyler Ratledge

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
718 Reviews
5.0

718 Reviews

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718 Reviews of Tyler Ratledge

August 15, 2026

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Employee Rating

Brett Patterson took care of us, he was friendly, answered the question that we had and we were able to get what we were looking for Everyone at the dealership did a good job, good and prompt servi More

by Langelabulla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Brett Patterson

Aug 15, 2026

Toyota of Cleveland responded

Our team enjoyed helping you find the right used Subaru Crosstrek, and we’re glad Brett could answer all your questions with a friendly, prompt approach. Knowing that we helped you secure the Crosstrek you wanted means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

August 15, 2026

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I leased my second Camry with Toyota of Cleveland. It’s always a great experience. My salesperson was Matt Frady, oh wait I mean Austin. I get those two confused. Austin made the process very easy. Th More

by LEGERA
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Austin Calfee

Aug 15, 2026

Toyota of Cleveland responded

Knowing that leasing your Toyota Camry felt effortless is rewarding. Your kind words about your second Camry lease mean a lot to our team. Austin will be thrilled to hear your praise, and we look forward to assisting you with service or your next lease. Justin Chretien General Sales Manager 423-664-9715

July 31, 2026

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They do go the extra mile to welcome you and to take care your needs More

by gregoryhyatte323
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Justin Chretien

Jul 31, 2026

Toyota of Cleveland responded

Thank you for noting how our team went the extra mile to welcome you and handle your Toyota Tacoma service. It’s great to hear your needs were met so well. Justin Chretien General Sales Manager 423-664-9715

July 25, 2026

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The best people and dealership around Cleveland, thanks Greg Bain and Shane Defoe and Mike, Justice More

by Bama
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Recommend Dealer
Yes
Jul 25, 2026

Toyota of Cleveland responded

We’re delighted Shane and Justice made your experience exceptional. Congratulations on your used Toyota Tacoma purchase. Thank you for your kind words and for choosing our Cleveland location. Justin Chretien General Sales Manager 423-664-9715

July 19, 2026

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We had a great experience buying a used car at this dealership. Their staff is friendly and honest. They made sure everything was taken care of and we love the car. More

by ERICTURNER.MAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Josh Howard

Jul 19, 2026

Toyota of Cleveland responded

Thank you for sharing your great experience with us. We’re happy to hear our team’s friendly and honest approach made your Mazda CX-5 purchase smooth and worry-free. Enjoy your CX-5 and let us know if we can assist you in the future. Justin Chretien General Sales Manager 423-664-9715

July 15, 2026

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Amazing business, truly cares about their community and getting you into something perfect for family. More

by SAMCHAUNCEY2011
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Standridge

Jul 15, 2026

Toyota of Cleveland responded

Hi Sam! Thank you for your kind words! We're delighted to hear you felt supported by our team throughout the process. Your recommendation means a lot to us. All of us at Toyota of Cleveland truly appreciate your business and hope to see you again down the road!

July 15, 2026

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Everything was good. Very helpful and knowledgeable about vehicle and its accessories. Finance process was very easy. More

by bethmccutcheon0267
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Daegan Harris

Jul 15, 2026

Toyota of Cleveland responded

It's great to hear that we were able to help you, Beth. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Cleveland! Justin Chretien General Sales Manager 423-664-9715

July 08, 2026

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The employees were friendly and answered all of my questions, the crew cleaned up the car nicely, and although there were a few hiccups with signing the papers, I am very happy with the choice I made More

by KG
Recommend Dealer
Yes

Other Employees Tagged: Zane Abdullah

Jul 08, 2026

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland, KG! We will be sure to let our team know you appreciated their service. Take care!

June 30, 2026

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Toyota of Cleveland is my go to dealership because they consistently treat me with care and understanding. They work hard to meet my requests and they do so with genuine care. Gregg Bain is the absolute be More

by Keri/Shaun
Sales Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

Toyota of Cleveland responded

We’re delighted Gregg, Shane, and Taylor provided a welcoming experience throughout your Toyota Highlander Hybrid purchase. It’s wonderful to know they took time to understand your needs and made the process enjoyable. Congratulations on your new Highlander Hybrid and thank you for trusting us again. Justin Chretien General Sales Manager 423-664-9715

June 30, 2026

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In the 40 years I’ve been buying vehicles, this has been one of the easiest transaction I’ve ever had. Kenny Jones was excellent to deal with and Tyler Ratledge, took the time to help us complete the proces More

by wdaveking
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones

Jun 30, 2026

Toyota of Cleveland responded

It’s fantastic to hear this was the easiest transaction in your 40 years of buying vehicles. Tyler and Kenny were glad to make your new Toyota Tacoma purchase seamless. Enjoy your Tacoma and let us know if we can help in the future. Justin Chretien General Sales Manager 423-664-9715

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