Stephanie Sanchez

Sierra Honda responded

Andreh works incredibly hard to make sure every customer feels informed and well taken care of throughout the entire service process and knowing that his proactive updates on both the warranty information and your vehicle's progress made such a positive impression means everything to us. We'll make sure Andreh and the whole Sierra Honda team see this and we look forward to welcoming you back!

Sierra Honda responded

Jackie, Thanks for the great review! We’re thrilled Kevin consistently provides helpful service and clear explanations to keep your visits stress-free!

Sierra Honda responded

Michelle, Thank you for the thoughtful feedback. We’re delighted to hear Billy provided efficient service and that our team made your visit a positive one. Your satisfaction means a great deal to us.

Sierra Honda responded

Dalton, Thank you for the great feedback! We’re pleased to hear our team’s knowledge, people skills, and craftsmanship stood out during your visit. We truly appreciate your kind words and your trust in our work.

Sierra Honda responded

Thank you so much for taking the time to share this! We're truly grateful that Kevin and our service team provided such a seamless warranty repair experience. Standing behind our vehicles and treating every customer with professionalism is what we believe in, and knowing you felt well-informed throughout the process means a lot to us. We appreciate your recommendation and look forward to serving you again!

Sierra Honda responded

That’s such a thoughtful compliment, sounds like the team really made you feel welcome and comfortable. A great customer experience paired with a relaxing space makes all the difference

Sierra Honda responded

We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

Sierra Honda responded

Thank you for taking the time to share your concerns with us. We understand your frustration regarding the transportation arrangements during your recent service visit. We strive to provide convenient service for all our customers, and we regret that your experience did not meet your expectations. Transportation policies can vary based on service type and availability, but we appreciate your feedback as it helps us evaluate how we can better serve our customers. We'd welcome the opportunity to discuss this further with you. Please feel free to reach out to our service manager so we can better understand your situation and work toward a solution. Service Director - Greg Lane (213)477-1800

Sierra Honda responded

We’re grateful for your continued confidence in Kevin. His professionalism and dedication truly make a lasting impression, and we’re glad Sierra has him on the team.