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Sean Bradford
Sean Bradford | Page 23
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
375 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review
375 Reviews of Sean Bradford
March 17, 2021
Took my Ford Edge in for minor cosmetic paint touch-up. The repair was done expertly as if the blemish was never there and the level of customer service rivals that of the luxury brands. The repair was done expertly as if the blemish was never there and the level of customer service rivals that of the luxury brands. More
by adfeldma1
Verified Customer
March 17, 2021
Richard Klaben runs a first rate business. Sean, Mona, and the service team are very knowledgeable and always professional when speaking with them. I was kept updated with what was going on with my car wh and the service team are very knowledgeable and always professional when speaking with them. I was kept updated with what was going on with my car while it was being repaired. I would recommend them highly always. More
by Jhaas859
Other Employees Tagged: Mona Crooks , Brandon Brinko, Nick Johnson
March 10, 2021
Tyler was fantastic through the entire process i was kept up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service a up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service and sales needs. More
by Cheryl11
Other Employees Tagged: Tyler Schultz
March 06, 2021
They truly care about there customer from the service department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and famil department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and family More
by Larry
Other Employees Tagged: Kim Wolfram
March 02, 2021
The people of the Klaben Ford Servive are top notch in my book. Kind and friendly. Always taking care of things for you. Great all around service. Thank you for all you do. book. Kind and friendly. Always taking care of things for you. Great all around service. Thank you for all you do. More
by JERRY.SCHNEIDER12
Other Employees Tagged: Mike Brandvold, Tom Alcorn , Mario Palomba
February 25, 2021
They did what they said but charged for items not quoted. It was refunded but I had to ask. Due to being unwilling to focus on my needs, they gave up my business to another shop. Clearly not focused on custo It was refunded but I had to ask. Due to being unwilling to focus on my needs, they gave up my business to another shop. Clearly not focused on customer retention, sad. More
by kepi1861
Other Employees Tagged: Joe French
February 15, 2021
Klaben isn't perfect, but their concern for the customer is! Kim Wolfram my Service Advisor is always ready to help with any problem I might have. Weather it's regular service or a break down. Sean Bradfo is! Kim Wolfram my Service Advisor is always ready to help with any problem I might have. Weather it's regular service or a break down. Sean Bradford the service manager was quick to respond to my concerns also. They stick with a problem till It's fixed to my satisfaction. More
by Walt K
Other Employees Tagged: Kim Wolfram
January 21, 2021
I am here to tell you that the folks here are phenomenal. I had a issue with the vehicle I purchased, and I wasn't a happy camper, bit everyone from the sales manager, the service department manager, the qui I had a issue with the vehicle I purchased, and I wasn't a happy camper, bit everyone from the sales manager, the service department manager, the quick lane manager, to my sales person Louis Polos,all took immediate action, asked me what I wanted to do,and they put me in another vehicle of my choice. This new vehicle had a higher price tag, but Klaben gave me the new vehicle at the price of the one I originally purchased. I can't say enough good things about Klaben Ford. They listen to their customers, and are truly exceptional when it comes to customer service,and customer satisfaction. THANKS Klaben, I will definitely be a life long customer More
by Sharondye1964
Other Employees Tagged: Richard Klaben, Christine Klaben, Louis Polos , Terry Colbert, Douglas Lewin, Denise Miller, Patrick Sandy
January 13, 2021
Klaben is an awesome dealer with no funny game. The service department is managed by top notch people. The company takes an all in team approach. service department is managed by top notch people. The company takes an all in team approach. More
by MIKE@AXIOMAV.COM
Other Employees Tagged: Mona Crooks, Richard Klaben, Tom Alcorn
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