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Sean Bradford
Sean Bradford | Page 38
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
373 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
373 Reviews
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373 Reviews of Sean Bradford
October 17, 2017
Maintenance Took my car in for maintenance. I was given a free rental for the day. They found something wrong during the process but called me to make sure it was Took my car in for maintenance. I was given a free rental for the day. They found something wrong during the process but called me to make sure it was ok to fix etc. More
by RHOROBERTS
Verified Customer
October 02, 2017
Rating We have been very satisfied with getting an appointment when needed and good service. Workers get job done in a timely manner. Thanks again . Mar We have been very satisfied with getting an appointment when needed and good service. Workers get job done in a timely manner. Thanks again . Marvin Cline More
by ECLINE6609
Other Employees Tagged: Brandon Pritchett
September 27, 2017
Courteous and Helpful Service The drivers side exterior lock cover fell off my 2017 Ford Fusion while driving. When I called Klaben service, Sean Bradford asked me to bring the ca The drivers side exterior lock cover fell off my 2017 Ford Fusion while driving. When I called Klaben service, Sean Bradford asked me to bring the car in so they could ensure that there was no defect or damage to the latches that lock this cover into place. He then ordered a new door lock cover and kept me updated on delivery and painting to match my vehicle color. When the part was ready, Sean offered to mail the cover to me so I wouldn't have to make an extra trip to the dealership. Since I volunteered to come in, he had one of his teammates run my car through their car wash as a courtesy. The staff at Klaben understand quality customer service and deliver! More
by LanceB
