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Sean Bradford
Sean Bradford | Page 22
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
375 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review
375 Reviews of Sean Bradford
April 26, 2021
Communication was the key. There were some unexpected delays but I was kept in the loop every step of the way. All ended up well. delays but I was kept in the loop every step of the way. All ended up well. More
by RWBURKE
Verified CustomerOther Employees Tagged: Mona Crooks
April 16, 2021
2017 Ford Escape with a strange wind tunnel sound when driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. The driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. They kept me updated at all times, were kind, courteous and professional. I know my vehicle is in good hands when Klaben is working on it and I know they are determined to get it right. Thanks gentlemen!! More
by Dave
Other Employees Tagged: Tom Alcorn , Mario Palomba, Mike Crooks
April 14, 2021
Joe was great there was a mixup with my appointment, but they were able to service my car anyway. Joe managed to make my experience a very good one. I have been dealing with this group since 2018. No regr they were able to service my car anyway. Joe managed to make my experience a very good one. I have been dealing with this group since 2018. No regrets. Thank you Klaben. More
by LCLARK3
Other Employees Tagged: Joe French
April 13, 2021
Very friendly and professional staff. They let me know what was going on with my car throughout the day. I highly recommend Klaben Ford Lincoln! what was going on with my car throughout the day. I highly recommend Klaben Ford Lincoln! More
by TKENNEDY10
Other Employees Tagged: Tyler Schultz
April 12, 2021
This dealership had my back when my very new car was having major problems. They made sure I had a loaner, delivered it to and from, and their competent service team repaired the car to my satisfaction having major problems. They made sure I had a loaner, delivered it to and from, and their competent service team repaired the car to my satisfaction. More
by MABDENT
Other Employees Tagged: Mona Crooks, Tom Alcorn , John Coleman-----5 Stars
April 07, 2021
Very pleased that all of my concerns were quickly addressed and the service department manager Sean made sure that I was more than 100% happy. I can’t say enough positive for his follow through. addressed and the service department manager Sean made sure that I was more than 100% happy. I can’t say enough positive for his follow through. More
by OTKARENV
Other Employees Tagged: Aaron Halls, Branden Johnson
April 06, 2021
As usual, Mona and Sean did an excellent job start to finish, I don't know who the mechanic was that worked on it, but the job was done correctly and the car was spotless when it was finished finish, I don't know who the mechanic was that worked on it, but the job was done correctly and the car was spotless when it was finished More
by Fatdinkus
Other Employees Tagged: Mona Crooks
April 02, 2021
I have been with Klaben Ford for decades and have never been treated bad or over charged on repairs. Everyone is kind and very professional. been treated bad or over charged on repairs. Everyone is kind and very professional. More
by Shawn
Other Employees Tagged: Mona Crooks, Joe French , Mike Cooney
March 28, 2021
I really like how Sean & Mario call me by my name and I especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice beca especially like how Sean actually stops and talks with me. My only two gripes would be that I had to have a mechanic look at my door lock twice because it would freeze and not open with the remote, the first time I took it in the issue was not fixed and I had to have them look at it a second time. I have had my truck in a few times now and twice I have been told that the car wash was down. I just wish that the wash worked more often, I think it is a very nice touch to have you vehicle washed after it has been serviced. More
by DIVERSCOTTY911
Other Employees Tagged: Mario Palomba, Sean, Mario
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