Sean Bradford | Page 20
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review375 Reviews of Sean Bradford
December 07, 2021
It's difficult to get an appointment due to the large volume of service they do, but the service is good once you're there. Tom Alcorn is incredibly knowledgeable and helpful, and he's the reason I retur volume of service they do, but the service is good once you're there. Tom Alcorn is incredibly knowledgeable and helpful, and he's the reason I return to Klaben! More
Other Employees Tagged: Tom Alcorn
November 20, 2021
Our company transports clients with special needs and when I had an urgent need to get a van repaired and back on the road Ali made sure that happened and even worked with us on the cost of the repair. when I had an urgent need to get a van repaired and back on the road Ali made sure that happened and even worked with us on the cost of the repair. Thank you Ali. More
Other Employees Tagged: Mike Brandvold, Kim Wolfram, Carl Bujorian, Tom Alcorn , Alisea Kight, Mario Palomba, Brandon Pritchett
October 25, 2021
The service team worked to accommodate my schedule. The repair took place at my home which was truly above and beyond. I would highly recommend Klaben service and have shared my positive experience with s repair took place at my home which was truly above and beyond. I would highly recommend Klaben service and have shared my positive experience with several friends and colleagues. More
Other Employees Tagged: Brandon Pritchett, Tyler Schultz
September 23, 2021
The employee team is always efficient and takes care of even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! More
Other Employees Tagged: Mona Crooks, Richard Klaben, Tom Alcorn, Christine Klaben, Louis Polos , Anthony Averitt, Terry Baughman, Andy Bellian, Denise Miller, John Coleman-----5 Stars
August 23, 2021
This is the only dealership I will go to. They go out of their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with car troubles. More
Other Employees Tagged: Joe French, Richard Klaben , Steve Opalko, Brandon Stahl
August 14, 2021
The team provided awesome service and best of all they are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. More
Other Employees Tagged: Mario Palomba, Brandon Pritchett
August 13, 2021
Brought my vehicle in for the 15,000 mile service, Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when you wait for it. Thanks again to Klaben for excellent service. More
Other Employees Tagged: Brandon Pritchett
July 29, 2021
This is the third car I have purchased with Nate as the sales person and Christine as the financial manager. All of the experiences have been outstanding. They both go above and beyond to get answers and t sales person and Christine as the financial manager. All of the experiences have been outstanding. They both go above and beyond to get answers and to make the experience easy and painless. The friendly staff treats you like family the minute you walk in the door. Brandon in service is also always happy to help and answers any questions you might have More
Other Employees Tagged: Christine Klaben , Nate Bryant, Brandon Pritchett
July 29, 2021
Had my truck in for repair to back panel and light. The job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the en job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the entire team at Klaben body shop went over and above! Professional, talented, kind, and just awesome! Even cleaned my interior better than I ever did! As a side note, when I take my truck in for service I never have them wash it for fear of scratching etc., but when I pulled in to pick it up, it was shining like a star! Beautiful! Also, this was an insurance claim so I was thinking it’ll be a hassle. Nope! Brandon’s knowledge and experience made the entire transaction as simple as breathing air! And I can’t go without saying that when I had this truck in for roof rattling…Klaben service once again worked diligently to correct the sunroof…again…note to Ford, you really should work on a better design on the sunroofs. This is a continuous issue. One of which I refuse to pay out of pocket just because your design is faulty. But Klaben service gets it repaired each time! They’re great! From Kim Wolfram, Sean, Steven, and ALL those in the service department that work on my truck! You’re ALL awesome! And appreciated! Thank you all, Patty SchiffhauerPerlberg More
Other Employees Tagged: Kim Wolfram , Brandon Brinko
July 29, 2021
I have had my cars serviced here numerous times over the years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with t years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with the quality of their work and customer service. Thanks again Artie, Steve, Brandon, Nick and Mona!! More
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Tom Alcorn , Brandon Brinko, Nick Johnson, Steve Workman
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