Sean Bradford
Sean Bradford at Klaben Ford Lincoln

Sean Bradford | Page 20

Service Lane Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
375 Reviews

I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.

Dealership Experience

8 yrs, 11 mos

Industry Experience

35 yrs, 2 mos

Specialties & Trainings

Ford Lincoln Service Manager Master Certified

5.0

375 Reviews

Write a Review

375 Reviews of Sean Bradford

December 07, 2021

Dealership Rating
Employee Rating

It's difficult to get an appointment due to the large volume of service they do, but the service is good once you're there. Tom Alcorn is incredibly knowledgeable and helpful, and he's the reason I retur More

by dbernert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

Dec 08, 2021

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2021

Dealership Rating
Employee Rating

Our company transports clients with special needs and when I had an urgent need to get a van repaired and back on the road Ali made sure that happened and even worked with us on the cost of the repair. More

by Cwebb.safego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Kim Wolfram, Carl Bujorian, Tom Alcorn , Alisea Kight, Mario Palomba, Brandon Pritchett

Nov 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 25, 2021

Dealership Rating
Employee Rating

The service team worked to accommodate my schedule. The repair took place at my home which was truly above and beyond. I would highly recommend Klaben service and have shared my positive experience with s More

by williamsbernett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pritchett, Tyler Schultz

Oct 26, 2021

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

September 23, 2021

Dealership Rating
Employee Rating

The employee team is always efficient and takes care of even the most challenging problems. The owner, Richard Klaben, has a philosophy of Customer First and that is exactly what happens. Thank you! More

by MABDENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Richard Klaben, Tom Alcorn, Christine Klaben, Louis Polos , Anthony Averitt, Terry Baughman, Andy Bellian, Denise Miller, John Coleman-----5 Stars

Sep 24, 2021

Klaben Ford Lincoln responded

Hi Mabdent, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

August 23, 2021

Dealership Rating
Employee Rating

This is the only dealership I will go to. They go out of their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with More

by gideonb21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French, Richard Klaben , Steve Opalko, Brandon Stahl

Aug 31, 2021

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2021

Dealership Rating
Employee Rating

The team provided awesome service and best of all they are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. More

by barbijofferion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomba, Brandon Pritchett

Aug 18, 2021

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2021

Dealership Rating
Employee Rating

Brought my vehicle in for the 15,000 mile service, Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when More

by JES5945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pritchett

Aug 15, 2021

Klaben Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 29, 2021

Dealership Rating
Employee Rating

This is the third car I have purchased with Nate as the sales person and Christine as the financial manager. All of the experiences have been outstanding. They both go above and beyond to get answers and t More

by mnelson2996
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Nate Bryant, Brandon Pritchett

Aug 13, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 29, 2021

Dealership Rating
Employee Rating

Had my truck in for repair to back panel and light. The job was completed a day earlier than mentioned and is absolutely awesome! Can’t see where original paint begins and ends! Brandon BRINKO and the en More

by patty111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram , Brandon Brinko

Aug 13, 2021

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2021

Dealership Rating
Employee Rating

I have had my cars serviced here numerous times over the years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with t More

by Saxgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Tom Alcorn , Brandon Brinko, Nick Johnson, Steve Workman

Aug 13, 2021

Klaben Ford Lincoln responded

Hello, reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!

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