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Sean Bradford
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321 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
7 yrs, 9 mos
Industry Experience
34 yrs
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
321 Reviews
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321 Reviews of Sean Bradford
March 25, 2025
The service team at Klaben has been amazing the last few appointments. I had some odd issues recently, and they were able to find solutions that worked and were affordable. They really care about customer s appointments. I had some odd issues recently, and they were able to find solutions that worked and were affordable. They really care about customer service and they try their best to keep all their customers happy. Shawn, Cody, and Anthony were the individuals that I worked with, and they were outstanding! More
by CB
Verified CustomerOther Employees Tagged: Anthony Thurman Jr , Cody Jones
March 17, 2025
Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and quickly. We did a check of the vehicle together and he made sure all my questions were answered. I had concerns of intermintent brake noise they could not duplicate while I was there. Tom, the service manager, made sure to go on a test drive with me before the paperwork was completed to ensure my concern was addressed and there was no other issues. Tom runs a great shop/team and they earned all five stars! More
by BBUTORAC
Other Employees Tagged: Mike Brandvold, Tom Alcorn
March 13, 2025
The team I worked with was very professional. Anthony is always a pleasure to work with. I appreciate the excellent customer service I received when I left the service center and my car wouldn’t Anthony is always a pleasure to work with. I appreciate the excellent customer service I received when I left the service center and my car wouldn’t start. Sean sent out a mechanic right away and took care of the issue. I am not sure what the mechanics name was but he was very professional and pleasant to work with. Thank you to all the employees that took the extra step to make sure I was taken care of. More
by ANGIE32275
Other Employees Tagged: Anthony Thurman Jr , Cody the mechanic
March 09, 2025
I love the Klaben Team. I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has be I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Steve Sigmund
March 03, 2025
Again had my car serviced at Klaben Ford, and can’t say enough about how well we were taken care of. As usual SEAN BRADFORD mad the service very pleasant. My husband always goes so hard on the service team enough about how well we were taken care of. As usual SEAN BRADFORD mad the service very pleasant. My husband always goes so hard on the service team when he doesn’t like the fact that the car needed serviced again. Sean is very polite easy to work with and makes sure our experience is nothing but excellent. Thank you Sean and the service staff that makes it almost a want to have our cars serviced through you! Again thank you for an excellent experience. More
by loribaldwin00
Other Employees Tagged: Gavin Fano
February 18, 2025
Great person to deal with and I will keep going to him for everything l get. for everything l get. More
by KEITH.VINSON79
Other Employees Tagged: Mike Cooney, Roscoe Woodberry, Joe French, Richard Klaben, Jennifer Bowen, David Klaben
February 14, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Steve Sigmund
February 12, 2025
Everyone from Sales all the away through Service has gone above and beyond. I’ll definitely be going to Klaben again. above and beyond. I’ll definitely be going to Klaben again. More
by leroybinson
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Jennifer Bowen, Rob Simon, Kyle Crowe
February 01, 2025
This dealer is the top of the line for me. But they are trying to make fords mess right. It’s not fair to them. But they are trying to make fords mess right. It’s not fair to them. More
by KEITH.VINSON79
Other Employees Tagged: Mike Cooney, Roscoe Woodberry, Joe French, David Klaben
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