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Scott Spath

Overview Reviews (453) Inventory (193)

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Scott Spath

Scott Spath | Page 10

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7

453 Reviews

Overview Reviews (453) Inventory (193)

4.7

453 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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453 Reviews of Scott Spath

March 18, 2024

Dealership Rating

Employee Rating

Excellent. Efficient, thorough, checking everything. I couldn't ask For better service! They were right on time! Efficient, thorough, checking everything. I couldn't ask For better service! They were right on time! More

by Betsy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

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Mar 18, 2024 -

Ken Ganley Ford Norton responded

Betsy, Thanks for sharing about your experience with Ken Ganley Ford Norton. Scott and our team appreciate your business and hope to see you again soon!

March 12, 2024

Dealership Rating

Employee Rating

Gavin made the car buying experience easy. He answered all my questions and made the experience so much less stressful He answered all my questions and made the experience so much less stressful More

by Mrsedwards92122

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Brianna Worthington, Gavin Barnes , Aaron Forsythe, Deven Legg

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Mar 12, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that Gavin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

March 11, 2024

Dealership Rating

Employee Rating

Other than? One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had wit One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had with the service department. Is when they change my oil?They left the oil.Fill cap off service manager promptly fixed the problem and gave me 2 oil change certificates. More

by billstout235

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell

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Mar 12, 2024 -

Ken Ganley Ford Norton responded

Bill, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 17, 2024

Dealership Rating

Employee Rating

This is the most friendly place to deal with. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. More

by herbertspath69

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas, John Chapman , Joe Peticca

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Feb 18, 2024 -

Ken Ganley Ford Norton responded

Herbert, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 23, 2024 -

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

Dealership Rating

Employee Rating

Good honest people I can trust! Thank all of you! Good work Great people. Dependable honest . Love them! Thank all of you! Good work Great people. Dependable honest . Love them! More

by Lauradutton29

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

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Feb 08, 2024 -

Ken Ganley Ford Norton responded

Laura, Thank you for taking the time to share your feedback with us. Scott and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 27, 2024

Dealership Rating

Employee Rating

Convenient and friendly Easy to make a last minute appointment when I need to. I drop it off at night and pick it up the following day after work appointment when I need to. I drop it off at night and pick it up the following day after work More

by Mprblack

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

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Jan 28, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Jan 30, 2024 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 22, 2024

Dealership Rating

Employee Rating

It’s the only dealership we will ever shop and buy from they are awesome! they are awesome! More

by REDDHOTT0808

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Craig Douglas, John Chapman

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Jan 22, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2024

Dealership Rating

Employee Rating

Service dept. is very professional and helpful. Best service I’ve ever had. Scott is the best. is very professional and helpful. Best service I’ve ever had. Scott is the best. More

by Mpritchett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 19, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Dealership Rating

Employee Rating

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer

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Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 17, 2024

Dealership Rating

Employee Rating

Aaron was great definitely coming back for service very happy with the prices and hospitality of sales, parts, and especially service happy with the prices and hospitality of sales, parts, and especially service More

by John Jr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Brianna Worthington , Aaron Forsythe, Deven Legg

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Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, John, we look forward to having you as one of our valued customers for many more years to come!

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