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Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rusty Ford

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
65 Reviews
5.0

65 Reviews

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65 Reviews of Rusty Ford

January 04, 2026

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Employee Rating

Steve Frazier has been our sales guy for many years now. He makes all of our buying effortless & smooth. He makes sure we understand all the new technology before we leave with our new ride. Love our sal More

by crosssue94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Jeff Morris

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Jan 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Sue! I appreciate your loyalty and kind words about Steve and the team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you find the buying process effortless and that we could help you understand your new vehicle's technology. We look forward to serving you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2025

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My dealership of choice for many years as they always treat me like a valued customer More

by keithdfw2
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Jeff Morris

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Dec 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust and support, Keith! I truly appreciate your loyalty and am pleased to hear that you feel valued at James Wood Chevrolet Buick GMC Decatur. We look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2025

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Employee Rating

Friendly and very helpful. Not pushy to make a sale. Helpful on information about the vehicle More

by gcastles1954
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson

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Dec 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your positive feedback about your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that our team was friendly and helpful without being pushy. We strive to provide excellent information about our vehicles, and I'm glad we could assist you. We hope to see you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2025

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Employee Rating

Friendly people knowledgeable. Answered All my questions. Very helpful and carring, trustworthy. Didn’t act like they were better than me. More

by gcastles1954
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Garretson

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Dec 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly and knowledgeable team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you felt well cared for and that your questions were answered. We strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 03, 2025

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I can’t say enough good about Rusty, Bob and Ruben. Everything went real well for my wife and I I am a Chevy legends owner for the 10th time. Thanks to this wonderful Staff. I did have a little bit of More

by MTG 9666@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller , Ruben Cantu

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Dec 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Rusty, Bob, and Ruben provided you and your wife with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty as a Chevy Legends owner, and we're glad you enjoyed your visit. We understand that the extended warranty can be a tough decision, and we appreciate your feedback. Our goal is to ensure our customers feel comfortable and informed. We look forward to seeing you again and hope you'll share your experience with family and friends. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 03, 2025

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Excellent people at this dealership. Know their stuff and always seem happy to serve and address any issues! Good people make the business run. More

by ksaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon East, Chad Huddleston, Jeff Morris, Shawn Hooe, James Love, Jose Martinez

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Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur appreciate your positive feedback about our team. I'm thrilled to hear that our knowledgeable staff made your experience enjoyable. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

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Employee Rating

Customer service was excellent as well as the total experience very helpful and friendly service More

by codynewcomb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Lara

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Oct 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Cody! We’re glad to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide friendly and helpful service, and it’s wonderful to know that reflected during your visit. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 21, 2025

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Employee Rating

Very comfortable atmosphere to purchase to purchase new vehicle. From salesmen to finance seemless operation More

by MAKECHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Asa Johnson Jr, Shawn Hooe

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Sep 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found the atmosphere at James Wood Chevrolet Buick GMC Decatur comfortable and that our team made your vehicle purchase a seamless experience. We appreciate your kind words and hope to assist you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 15, 2025

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Employee Rating

Jeff Morris is a G. Rocco was awesome. Best place to buy a car in the world! More

by keith.west
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Jeff Morris

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Sep 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Keith! I truly appreciate your kind words and am thrilled to hear that Rocco provided you with such an excellent experience at James Wood Chevrolet Buick GMC Decatur. We strive to be the best place to buy a car, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 22, 2025

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Employee Rating

Very professional service as always. Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! More

by SCONNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Johnson, Shawn Hooe, Bryan Stanley, Sam Lara

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Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's wonderful to hear that you consistently receive professional service that exceeds your expectations. We look forward to continuing to serve you for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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