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Richard Watkins
Richard Watkins at Spitzer Kia Cleveland

Richard Watkins

Parts Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.3
33 Reviews
4.3

33 Reviews

Write a Review

33 Reviews of Richard Watkins

April 01, 2026

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Employee Rating

Honestly was goin thought I would pay a lot he helped great guy and professional More

by ribss
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Recommend Dealer
Yes

Other Employees Tagged: Freddy Mansour, Justin Cieslinski, Cory Brown, Hazim Ideis, Randy Maggio, William Weber Jr , Douglas Goldie

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Apr 01, 2026

Spitzer Kia Cleveland responded

It’s rewarding to hear our service team helped ease your concerns about Kia Telluride costs while providing professional assistance. Thank you for the five-star rating and for trusting us with your Telluride.

March 29, 2026

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Employee Rating

Good customer service. Caters to the customer and makes sure they are comfortable while they are waiting. Who is Richard Watkins? Belinda was my person. More

by Cmaslar123
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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Mar 29, 2026

Spitzer Kia Cleveland responded

Thank you for the five-star rating. We’re glad you felt comfortable during your Kia Seltos service and appreciated our attentive care. Richard is pleased to know we made your wait more pleasant.

March 25, 2026

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Employee Rating

Very attentive very informative made sure I knew it was happening the whole time I was there More

by Twunderle
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Recommend Dealer
Yes
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Mar 25, 2026

Spitzer Kia Cleveland responded

Thank you for the five-star review. We’re glad Richard kept you informed and comfortable throughout your service visit. We appreciate you trusting us with your Kia Optima and look forward to assisting you again.

March 18, 2026

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Quick and efficient. In and out earlier than expected. Good experience. Would come again, thanks. More

by Mattmattfeng
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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Mar 18, 2026

Spitzer Kia Cleveland responded

Thank you for bringing your Kia Seltos in for service. We’re glad our team’s efficiency got you in and out sooner than expected. We look forward to helping you again.

March 15, 2026

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The team of worker's Saturday was fast and efficient. Would recommend them highly. Thanks More

by DPASKOWSKI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Randy Maggio, Ariella Cancel

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Mar 16, 2026

Spitzer Kia Cleveland responded

It’s great to hear our Saturday team provided fast and efficient service for your Kia Sportage. Thank you for recommending us, and we look forward to assisting you again.

February 14, 2026

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Employee Rating

Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to t More

by jersed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cieslinski, Tom Wolfe, Jacqueline Bernald, Cory Brown, Randy Maggio, Rachel Lewis, Brian Puls , Douglas Goldie, Joseph Marullo

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Feb 14, 2026

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

February 10, 2026

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Employee Rating

People very nice, seems like it took too long for oil change and tire rotation More

by richterjimlin
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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Feb 11, 2026

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns.

February 06, 2026

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Employee Rating

I came at scheduled time had to wait. They said hour and half for visit almost twice the time. I had a recall done for ignition system warning sticker put on backwards if stickers backwar More

by Jerrywasylyszyn
Recommend Dealer
No

Other Employees Tagged: Richard Watkins

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Feb 11, 2026

Spitzer Kia Cleveland responded

Jerry, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Feb 11, 2026

Spitzer Kia Cleveland responded

Jerry, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 05, 2026

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Employee Rating

I arrived early to my scheduled appointment, they were ok with it. Everything they did they contacted me to confirm, everyone was great to work with even though they were very busy. And they got everything d More

by jjaegerbomb
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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Feb 06, 2026

Spitzer Kia Cleveland responded

It’s great to hear that arriving early worked out smoothly and that Richard kept you informed at every step. We’re glad the team completed your Kia Soul’s service promptly on a busy day. Thank you for sharing your experience.

January 10, 2026

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Employee Rating

Always professional She was knowledgeable friendly customer oriented Explained every thing in a clear manner More

by william.brown
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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Jan 11, 2026

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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