Tom Wolfe
Tom Wolfe at Spitzer Kia Cleveland

Tom Wolfe

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
28 Reviews
4.8

28 Reviews

Write a Review

Dealership Experience

8 yrs

28 Reviews of Tom Wolfe

May 04, 2026

Dealership Rating
Employee Rating

Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

May 02, 2026

Dealership Rating
Employee Rating

Tom and Charles were very nice and courteous and explained to me the issues with my vehicle. They were ready for me when I got there for the appointment and the vehicle was fixed in a timely manner. More

by odehe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Lee

May 02, 2026

Spitzer Kia Cleveland responded

What a pleasure to hear that Tom and Charles took care of everything from explaining the issues to having your Kia ready right on time. We’re glad you felt looked after throughout the service. Thank you for trusting us with your vehicle.

May 01, 2026

Dealership Rating
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GREAT SERVICE! TOM AND RANDY ALWAYS GRT THE JOB DONE! APPRECIATE HOW QUICK AND EFFICENT THEY ARE ! WILL BE BACK More

by ayanna.kapis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Maggio

May 01, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear that Tom and Randy handled your Kia K5 service promptly and efficiently. We appreciate you highlighting their dedication to getting the job done right. We look forward to assisting you again.

February 14, 2026

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Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to t More

by jersed73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 14, 2026

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

December 19, 2025

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Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Stephen Donat, Belinda Frost , Jonathan Hawk

Dec 19, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 13, 2025

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The dealership was very quick and thorough with my vehicle. Very professional and clean and as always very friendly. More

by samferguson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Marullo

Dec 13, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

December 10, 2025

Dealership Rating
Employee Rating

They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Belinda Frost, Randy Maggio, Rachel Lewis, Brian Puls , Kimberly Clay-Carrillo, Joseph Marullo, Janet May

Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2025

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I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 29, 2025

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Employee Rating

Great service! Fast and efficent. Tom is the best to work with. Will be back for service. More

by ayanna.kapis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

Dealership Rating
Employee Rating

I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More

by argkon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Rachel Lewis

Oct 03, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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