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Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
114 Reviews
4.8

114 Reviews

Write a Review

114 Reviews of Belinda Frost

May 22, 2026

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Employee Rating

I love this dealership, great service I highly recommend spitzer kia. My service advisor Arielle was the best. More

by paultmlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Randy Maggio, Rachel Lewis, Ariella Cancel, Jackie Diraimo, Charles Lee

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May 22, 2026

Spitzer Kia Cleveland responded

Thank you for your enthusiastic recommendation. We’re glad Ariella took such good care of you and that your Kia Sportage service met your expectations. If we can assist you further, just let us know.

May 12, 2026

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Employee Rating

Good service. ..expensive but good. The service is first rate and the popcorn is very good. More

by agpfilms22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

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May 13, 2026

Spitzer Kia Cleveland responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Spitzer Kia Cleveland.

May 09, 2026

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Employee Rating

Belinda helped me out and was amazing! Very knowledgeable and helped me out even when we had to wait on parts to deliver. More

by joelybill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

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May 09, 2026

Spitzer Kia Cleveland responded

We appreciate you recognizing Belinda’s dedication during your Kia Soul service. We’re glad she could support you throughout the parts delay and share her expertise. We look forward to assisting you again.

May 04, 2026

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Had to get an oil change and maintenance. Belinda was great to work with and my car was done in the time frame given to me. More

by elainemckln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Spitzer Kia Cleveland responded

We’re delighted Belinda provided excellent assistance during your Kia Sportage oil change and maintenance and that your vehicle was ready when promised. Thank you for choosing us for your service needs.

May 04, 2026

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Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Randy Maggio, Rachel Lewis, Brian Puls, Ariella Cancel, Jackie Diraimo, Maycie Spencer, Charles Lee

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May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

May 02, 2026

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Everyone was very kind and helpful. Our service advisor was very thorough and explained everything very well to us. She let us know our options for our future visits. More

by theortolanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Spitzer Kia Cleveland responded

Thank you for letting us know our team was kind and helpful and that Belinda took the time to explain everything and share your future service options. We appreciate you entrusting us with your Kia Forte. We look forward to your next visit.

April 30, 2026

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The staff was amazing and supported me through everything going on with my car. l More

by skye.milite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Cole, Randy Maggio

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Apr 30, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear our team guided you through every step of your Kia Seltos service. Your feedback shows we’re on the right track with hands-on support. We look forward to assisting you again.

April 30, 2026

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Employee Rating

Friendly and prompt greeting. Great explanation of work done. Knowledgeable of my specific car. sticker reminder in window helpful More

by Ma3gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Spitzer Kia Cleveland responded

Thank you for noting our friendly greeting and clear explanation of the work done on your Kia Seltos. Belinda will be happy to hear the window sticker reminder was helpful. We appreciate your feedback and look forward to serving you again.

April 22, 2026

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They are accommodating and flexible. They are professional and keep their word. Prices are reasonable. More

by updegrovee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear our service team was accommodating, professional, and kept their word while servicing your Kia Soul. We’re glad you found our pricing reasonable and that we met your expectations. We look forward to assisting you again.

January 25, 2026

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Employee Rating

I made the appt 25 days in advance. When I arrived there was no record of an appt. Belinda was nice enough to fit me in. More

by Borsukdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 28, 2026

Spitzer Kia Cleveland responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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