The staff was amazing and supported me through everything
going on with my car. l
going on with my car. l
More
by skye.milite
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Spitzer Kia Cleveland responded
It’s wonderful to hear our team guided you through every step of your Kia Seltos service. Your feedback shows we’re on the right track with hands-on support. We look forward to assisting you again.
Friendly and prompt greeting.
Great explanation of work done. Knowledgeable of my specific car. sticker reminder in window helpful
Great explanation of work done. Knowledgeable of my specific car. sticker reminder in window helpful
More
by Ma3gs
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Spitzer Kia Cleveland responded
Thank you for noting our friendly greeting and clear explanation of the work done on your Kia Seltos. Belinda will be happy to hear the window sticker reminder was helpful. We appreciate your feedback and look forward to serving you again.
They are accommodating and flexible.
They are professional and keep their word. Prices are reasonable.
They are professional and keep their word. Prices are reasonable.
More
by updegrovee
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2026 -
Spitzer Kia Cleveland responded
It’s wonderful to hear our service team was accommodating, professional, and kept their word while servicing your Kia Soul. We’re glad you found our pricing reasonable and that we met your expectations. We look forward to assisting you again.
I made the appt 25 days in advance.
When I arrived there was no record of an appt. Belinda was nice enough to fit me in.
When I arrived there was no record of an appt. Belinda was nice enough to fit me in.
More
by Borsukdf
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Spitzer Kia Cleveland responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Jan 28, 2026 -
Spitzer Kia Cleveland responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Wonderful and polite employees, clean environment, the
worker gets you the best deal they possibly can, working with what YOU can provide at the time. Pleasant all the way around.
worker gets you the best deal they possibly can, working with what YOU can provide at the time. Pleasant all the way around.
More
by Thaboywonder216
Jan 17, 2026 -
Spitzer Kia Cleveland responded
Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.
I will start off by saying Belinda Frost goes above and
beyond with her customers!! Very knowledgeable, courteous, respectful, and takes care of her customers! That is very important for me. Also, the mast
beyond with her customers!! Very knowledgeable, courteous, respectful, and takes care of her customers! That is very important for me. Also, the master mechanic they had to put the engine that went out on my Kia Optima knows what he is doing!
Other than that, the cashiers may have been having a bad day when I went to get my paperwork and sign. Don’t know if it was a supervisor that was at their window doing paperwork and standing over them, but not very friendly.
Not going to say how the car is doing as of yet only drove it around the coroner from the dealership. Bad weather as well and didn’t go on the freeway as of yet! But was told if anything is not good or working I can always bring the car back!
Thank you!
More
by guilfus
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
There was another service advisor that also took care of me since Belinda was busy! I thought that was very helpful and nice of her! Her station is in front of Belinda. Nice and helpful lady!!
Jan 17, 2026 -
Spitzer Kia Cleveland responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The staff was extremely helpful and wise to my needs and
for my car's situation.
for my car's situation.
More
by Starr
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2026 -
Spitzer Kia Cleveland responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!
Great experience.
We have got 3 cars from here and my neighbors got 2!! Would recommend!!
We have got 3 cars from here and my neighbors got 2!! Would recommend!!
More
by aconnally1986
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Spitzer Kia Cleveland responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
In following up from my November visit I have to amend my
rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim
rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which eliminated any chance of miscommunication.. The work was performed in a timely manner.
I must also commend Stephen Donat as I would recommend him to anyone looking for a vehicle.
I will develop back!
More
by Jake5585
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2025 -
Spitzer Kia Cleveland responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I had a great experience at Spitzer Kia Cleveland.
The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and mad
The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and made sure I understood everything along the way. I appreciated their honesty and the way they handled my service. I definitely recommend Spitzer Kia Cleveland to anyone looking for quality service and a team that truly takes care of their customers.
More
by JOSEPH JACOB LINDBERGH JOHNSON
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2025 -
Spitzer Kia Cleveland responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.