Richard Watkins
Richard Watkins at Spitzer Kia Cleveland

Richard Watkins

Parts Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6
49 Reviews
4.6

49 Reviews

Write a Review

49 Reviews of Richard Watkins

May 19, 2026

Dealership Rating
Employee Rating

Richard was very efficient and so professional and I brought 2-cars in and was done correctly More

by TODDWHITMAN16
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

May 20, 2026

Spitzer Kia Cleveland responded

We appreciate you bringing in both of your vehicles and sharing your feedback. It’s wonderful to know that Richard provided efficient and professional service on your Kia Seltos. If you need anything further, please feel free to reach out.

May 19, 2026

Dealership Rating
Employee Rating

Good Good, good, good good good good good good good good good good good good good More

by DEBBIESPERLING0
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

May 19, 2026

Spitzer Kia Cleveland responded

We’re thrilled you had such a positive service experience with your Kia Rio. Your five-star rating means a lot and we appreciate your feedback. We’re ready to help whenever your Kia needs attention again.

May 15, 2026

Dealership Rating
Employee Rating

Wonderful and fast service. I always take my car there for service. Pricing is reasonable. More

by BVIEW524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Spitzer Kia Cleveland responded

We appreciate you choosing us for your Kia Carnival service. We’re pleased to know our quick service and reasonable pricing stood out to you. We look forward to assisting you again.

May 13, 2026

Dealership Rating
Employee Rating

Just wanted a simple oil change they told us on Wednesday last week that we had to come on Monday this week. Did not take an appointment appointments for oil change. Had to wait an hour and a half for oil if More

by POOH68BEAR
Recommend Dealer
No

Other Employees Tagged: Richard Watkins

May 17, 2026

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 09, 2026

Dealership Rating
Employee Rating

Belinda helped me out and was amazing! Very knowledgeable and helped me out even when we had to wait on parts to deliver. More

by joelybill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost

May 09, 2026

Spitzer Kia Cleveland responded

We appreciate you recognizing Belinda’s dedication during your Kia Soul service. We’re glad she could support you throughout the parts delay and share her expertise. We look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

Service writers are courteous, knowledgeable of the product and needs to keep them in excellent shape More

by c.maruna
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

May 08, 2026

Spitzer Kia Cleveland responded

Richard and our service writers appreciate your positive feedback. We’re glad their courtesy and expertise helped keep your Kia K5 in top condition. Let us know if you need anything moving forward.

May 08, 2026

Dealership Rating
Employee Rating

Liked the video of my car when it was getting serviced. .i got the report on the things my car needs but since im on a budget was also glad there was no pressure since I need to save up first. More

by Smporcello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

May 08, 2026

Spitzer Kia Cleveland responded

We’re glad the video of your Sorento’s service was helpful. It’s great to hear the inspection report was clear and that you felt no pressure while planning your next steps. Whenever you’re ready to address those items, just let us know.

May 08, 2026

Dealership Rating
Employee Rating

Easy and efficient and timely for the words that we used to describe my experience More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Spitzer Kia Cleveland responded

It’s great to hear your Kia Sportage service went smoothly and met your timing expectations. Thank you for the five-star review.

May 03, 2026

Dealership Rating
Employee Rating

Belinda Frost went above and beyond in servicing my vehicle. She is an absolute asset to Spitzer. I will continue to be a customer due to the irreplaceable care I received from her and the service team More

by sheenatruong
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

May 03, 2026

Spitzer Kia Cleveland responded

We’re delighted our service team delivered exceptional care for your Kia Soul. Thank you for your continued trust and we look forward to assisting you again.

April 30, 2026

Dealership Rating
Employee Rating

Overall good service thanks for your having my car done on time. Appreciate the staff at KIA. More

by JRIVERAABBASERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Spitzer Kia Cleveland responded

We’re glad to hear your Sorento was serviced on time. Thank you for recognizing our Kia team and we look forward to helping you again.

1
...

Dealership Inventory (343 Vehicles)

new 2026 Kia Sportage Hybrid car, priced at $34,130
2026 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
used 2025 GMC Sierra 2500 car, priced at $98,000
2025 GMC Sierra 2500
used
Gray exterior
Automatic
Four-wheel Drive
new 2026 Kia Seltos car, priced at $27,615
2026 Kia Seltos
new
Snow White Pearl exterior
CVT
All-wheel Drive
used 2020 Nissan NV Cargo NV2500 HD car, priced at $11,499
2020 Nissan NV Cargo NV2500 HD
used
Glacier White exterior
Automatic
Rear-wheel Drive
new 2026 Kia Sorento car, priced at $41,108
2026 Kia Sorento
new
Brown exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $35,820
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive