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Richard Watkins

Overview Reviews (49) Inventory (343)

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Richard Watkins

Richard Watkins | Page 2

Parts Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6

49 Reviews

4.6

49 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (49) Inventory (343)

49 Reviews of Richard Watkins

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April 29, 2026

Dealership Rating

Employee Rating

Jacqueline was very nice and accommodating. She explained everything and made sure we knew what was happening with our car. She also pushed for our car to be finished in one day rather than com She explained everything and made sure we knew what was happening with our car. She also pushed for our car to be finished in one day rather than coming back for the ordered part. Very professional and friendly! I️ hope we always have her for services. More

by EMILYHEIL726

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacqueline Bernald

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Apr 29, 2026 -

Spitzer Kia Cleveland responded

We’re delighted Jacqueline guided you through every step and arranged to finish your Kia Sorento service in just one day. Thank you for sharing your experience and we look forward to caring for your vehicle again.

April 28, 2026

Dealership Rating

Employee Rating

Belinda is always great to work with. Service was quick and efficient. Belinda always communicates and explains what the status is. Service was quick and efficient. Belinda always communicates and explains what the status is. More

by LIAMODY26

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins

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Apr 28, 2026 -

Spitzer Kia Cleveland responded

Thank you for rating us five stars for your Kia Sportage service. We’re pleased our team kept things moving smoothly and ensured you stayed informed throughout. Richard will share your kind feedback with everyone.

April 24, 2026

Dealership Rating

Employee Rating

I don't know who Richard Watkins is. The person who has helped me twice is Rachel. She is incredible!! She was very helpful and kind. The person who has helped me twice is Rachel. She is incredible!! She was very helpful and kind. More

by HeidiHelms

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins

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Apr 24, 2026 -

Spitzer Kia Cleveland responded

Thank you for the 5-star review. We're thrilled you received such kind and helpful care during your two visits and look forward to serving your Kia Seltos again.

April 24, 2026

Dealership Rating

Employee Rating

They were very nice, helpful, and went out of their way to give me quality service. to give me quality service. More

by ryanmarblestone

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins

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Apr 24, 2026 -

Spitzer Kia Cleveland responded

Thanks for highlighting Richard and our team’s effort to deliver quality service for your Hyundai Palisade. We appreciate you choosing us for your maintenance needs and look forward to helping you again.

April 19, 2026

Dealership Rating

Employee Rating

I was in and out with no problem they keep me up to date about my suv about my suv More

by ulyssesjohnson905

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ariella Cancel

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Apr 19, 2026 -

Spitzer Kia Cleveland responded

Thank you for the 5-star review. It was a pleasure completing service on your Kia Sorento promptly and keeping you informed throughout its visit. Your feedback means a lot to our team.

April 09, 2026

Dealership Rating

Employee Rating

Helped me with my issues. Everyone was very friendly and informative. Spitzer Kia Cleveland is excellent Everyone was very friendly and informative. Spitzer Kia Cleveland is excellent More

by B_TUCKER627

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins

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Apr 09, 2026 -

Spitzer Kia Cleveland responded

Hello, thank you for bringing your Kia K5 to us and for sharing your experience. We’re pleased Richard and our team were friendly, informative, and addressed your concerns smoothly. Please reach out if there’s anything else you need.

April 01, 2026

Dealership Rating

Employee Rating

Honestly was goin thought I would pay a lot he helped great guy and professional great guy and professional More

by ribss

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Freddy Mansour, Justin Cieslinski, Cory Brown, Hazim Ideis, Randy Maggio, William Weber Jr , Douglas Goldie

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Apr 01, 2026 -

Spitzer Kia Cleveland responded

It’s rewarding to hear our service team helped ease your concerns about Kia Telluride costs while providing professional assistance. Thank you for the five-star rating and for trusting us with your Telluride.

March 29, 2026

Dealership Rating

Employee Rating

Good customer service. Caters to the customer and makes sure they are comfortable while they are waiting. Who is Richard Watkins? Belinda was my person. Caters to the customer and makes sure they are comfortable while they are waiting. Who is Richard Watkins? Belinda was my person. More

by Cmaslar123

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins

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Mar 29, 2026 -

Spitzer Kia Cleveland responded

Thank you for the five-star rating. We’re glad you felt comfortable during your Kia Seltos service and appreciated our attentive care. Richard is pleased to know we made your wait more pleasant.

March 25, 2026

Dealership Rating

Employee Rating

Very attentive very informative made sure I knew it was happening the whole time I was there happening the whole time I was there More

by Twunderle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

Spitzer Kia Cleveland responded

Thank you for the five-star review. We’re glad Richard kept you informed and comfortable throughout your service visit. We appreciate you trusting us with your Kia Optima and look forward to assisting you again.

March 18, 2026

Dealership Rating

Employee Rating

Quick and efficient. In and out earlier than expected. Good experience. Would come again, thanks. In and out earlier than expected. Good experience. Would come again, thanks. More

by Mattmattfeng

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Watkins

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Mar 18, 2026 -

Spitzer Kia Cleveland responded

Thank you for bringing your Kia Seltos in for service. We’re glad our team’s efficiency got you in and out sooner than expected. We look forward to helping you again.

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