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Randy Maggio
Randy Maggio at Spitzer Kia Cleveland

Randy Maggio

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6
25 Reviews
4.6

25 Reviews

Write a Review

25 Reviews of Randy Maggio

May 01, 2026

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Employee Rating

GREAT SERVICE! TOM AND RANDY ALWAYS GRT THE JOB DONE! APPRECIATE HOW QUICK AND EFFICENT THEY ARE ! WILL BE BACK More

by ayanna.kapis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe

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May 01, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear that Tom and Randy handled your Kia K5 service promptly and efficiently. We appreciate you highlighting their dedication to getting the job done right. We look forward to assisting you again.

April 30, 2026

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Employee Rating

Service was very quick and concise with my oil change and multi point inspection. I would recommend them to friends and family. More

by Hollislewis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Spitzer Kia Cleveland responded

Randy and our team are pleased to hear you’d recommend us to friends and family. We’re glad the oil change and multi-point inspection on your GMC Acadia went smoothly and efficiently. We appreciate your trust and look forward to serving you again.

April 30, 2026

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The staff was amazing and supported me through everything going on with my car. l More

by skye.milite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost, Josh Cole

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Apr 30, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear our team guided you through every step of your Kia Seltos service. Your feedback shows we’re on the right track with hands-on support. We look forward to assisting you again.

April 30, 2026

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Overall good service thanks for your having my car done on time. Appreciate the staff at KIA. More

by JRIVERAABBASERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas, Jacqueline Bernald, Richard Watkins, Ariella Cancel , Sales man Whalid!

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Apr 30, 2026

Spitzer Kia Cleveland responded

We’re glad to hear your Sorento was serviced on time. Thank you for recognizing our Kia team and we look forward to helping you again.

April 19, 2026

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Randy in service was both friendly and extremely knowledgeable. I have been coming to Spitzer for service for quite some time now…let me tell you it never has been this good. Huge hat off to the pro More

by Tony S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2026

Spitzer Kia Cleveland responded

Your recognition of Randy’s friendly and knowledgeable service means a lot to our team. We’re glad your Kia Seltos service experience stood out from start to finish, both in the lane and over the phone. We’ll share your kind words with management and Randy, and we look forward to assisting you again.

April 01, 2026

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Employee Rating

Honestly was goin thought I would pay a lot he helped great guy and professional More

by ribss
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Mansour, Justin Cieslinski, Cory Brown, Richard Watkins, Hazim Ideis, William Weber Jr , Douglas Goldie

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Apr 01, 2026

Spitzer Kia Cleveland responded

It’s rewarding to hear our service team helped ease your concerns about Kia Telluride costs while providing professional assistance. Thank you for the five-star rating and for trusting us with your Telluride.

March 15, 2026

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The team of worker's Saturday was fast and efficient. Would recommend them highly. Thanks More

by DPASKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Richard Watkins, Ariella Cancel

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Mar 16, 2026

Spitzer Kia Cleveland responded

It’s great to hear our Saturday team provided fast and efficient service for your Kia Sportage. Thank you for recommending us, and we look forward to assisting you again.

March 06, 2026

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I it off came bame had my car in 10 minutes, they did a great job, I have been going them at least 20 years More

by smadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Spitzer Kia Cleveland responded

It’s fantastic to hear that our team, including Randy, had your Kia Seltos ready in just 10 minutes and did a great job. Thank you for trusting us for the past 20 years.

February 14, 2026

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Employee Rating

Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to t More

by jersed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cieslinski, Tom Wolfe, Jacqueline Bernald, Cory Brown, Richard Watkins, Rachel Lewis, Brian Puls , Douglas Goldie, Joseph Marullo

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Feb 14, 2026

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

December 13, 2025

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Employee Rating

In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Belinda Frost , Kimberly Clay-Carrillo

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Dec 13, 2025

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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