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Randy Maggio
Randy Maggio at Spitzer Kia Cleveland

Randy Maggio

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.7
30 Reviews
4.7

30 Reviews

Write a Review

30 Reviews of Randy Maggio

May 23, 2026

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Employee Rating

I have dealt with Ariella for several service appointments and she is always pleasant and makes sure my vehicle is returned in a timely manner she’s a great service advisor More

by REYES.LISAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Ariella Cancel

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May 22, 2026

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Employee Rating

I love this dealership, great service I highly recommend spitzer kia. My service advisor Arielle was the best. More

by paultmlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Belinda Frost, Rachel Lewis, Ariella Cancel, Jackie Diraimo, Charles Lee

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May 22, 2026

Spitzer Kia Cleveland responded

Thank you for your enthusiastic recommendation. We’re glad Ariella took such good care of you and that your Kia Sportage service met your expectations. If we can assist you further, just let us know.

May 18, 2026

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Employee Rating

ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me in More

by LeAnn T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tia Tolbert, Teagan Katrinak, Melissa Gilbert, Rachel Lewis, Ariella Cancel , George Woods

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May 18, 2026

Spitzer Kia Cleveland responded

We’re thrilled to hear that Ariella’s efficient support and clear communication made your experience so positive. She was glad to resolve your concerns promptly during the service on your Kia. We’ll share your praise so her team knows how much her dedication matters.

May 15, 2026

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Employee Rating

Wonderful and fast service. I always take my car there for service. Pricing is reasonable. More

by BVIEW524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald, Richard Watkins, Ariella Cancel

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May 15, 2026

Spitzer Kia Cleveland responded

We appreciate you choosing us for your Kia Carnival service. We’re pleased to know our quick service and reasonable pricing stood out to you. We look forward to assisting you again.

May 04, 2026

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Employee Rating

Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Belinda Frost, Rachel Lewis, Brian Puls, Ariella Cancel, Jackie Diraimo, Maycie Spencer, Charles Lee

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May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

May 01, 2026

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Employee Rating

GREAT SERVICE! TOM AND RANDY ALWAYS GRT THE JOB DONE! APPRECIATE HOW QUICK AND EFFICENT THEY ARE ! WILL BE BACK More

by ayanna.kapis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe

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May 01, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear that Tom and Randy handled your Kia K5 service promptly and efficiently. We appreciate you highlighting their dedication to getting the job done right. We look forward to assisting you again.

April 30, 2026

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Employee Rating

Service was very quick and concise with my oil change and multi point inspection. I would recommend them to friends and family. More

by Hollislewis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Spitzer Kia Cleveland responded

Randy and our team are pleased to hear you’d recommend us to friends and family. We’re glad the oil change and multi-point inspection on your GMC Acadia went smoothly and efficiently. We appreciate your trust and look forward to serving you again.

April 30, 2026

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Employee Rating

The staff was amazing and supported me through everything going on with my car. l More

by skye.milite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost, Josh Cole

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Apr 30, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear our team guided you through every step of your Kia Seltos service. Your feedback shows we’re on the right track with hands-on support. We look forward to assisting you again.

April 30, 2026

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Employee Rating

Overall good service thanks for your having my car done on time. Appreciate the staff at KIA. More

by JRIVERAABBASERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas, Jacqueline Bernald, Richard Watkins, Ariella Cancel , Sales man Whalid!

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Apr 30, 2026

Spitzer Kia Cleveland responded

We’re glad to hear your Sorento was serviced on time. Thank you for recognizing our Kia team and we look forward to helping you again.

April 19, 2026

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Employee Rating

Randy in service was both friendly and extremely knowledgeable. I have been coming to Spitzer for service for quite some time now…let me tell you it never has been this good. Huge hat off to the pro More

by Tony S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2026

Spitzer Kia Cleveland responded

Your recognition of Randy’s friendly and knowledgeable service means a lot to our team. We’re glad your Kia Seltos service experience stood out from start to finish, both in the lane and over the phone. We’ll share your kind words with management and Randy, and we look forward to assisting you again.

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