Brian Puls
Brian Puls at Spitzer Kia Cleveland

Brian Puls

Service Appointment Scheduler

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

3.4
5 Reviews
3.4

5 Reviews

Write a Review

5 Reviews of Brian Puls

May 04, 2026

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Employee Rating

Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

February 14, 2026

Dealership Rating
Employee Rating

Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to t More

by jersed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

December 10, 2025

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Employee Rating

They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Belinda Frost, Randy Maggio, Rachel Lewis , Kimberly Clay-Carrillo, Joseph Marullo, Janet May

Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2025

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Employee Rating

I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 30, 2025

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Employee Rating

I brought my car in for service, was told nothing was wrong with my wheel alignment. Then, came back 2 months later and insisted on having the car placed on machine. They Seen there was an issue and cor More

by MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Maggio , Richard Montague

Nov 02, 2025

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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