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Tom Wolfe
Tom Wolfe at Spitzer Kia Cleveland

Tom Wolfe | Page 3

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
28 Reviews
4.8

28 Reviews

Write a Review

Dealership Experience

8 yrs

28 Reviews of Tom Wolfe

October 12, 2023

Dealership Rating
Employee Rating

Spitzer kia provides you with exceptional car care and service as well as sees that you are made aware of any issues your vehicle may have during service. They take the time to care for u and your vehicle More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, MELISSA MYERS

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Oct 12, 2023

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review and recommendation! We are overjoyed to provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

October 01, 2023

Dealership Rating
Employee Rating

Christopher Halley was very professional and helpful keeping me informed of the progress during my service visit. Everything went well. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, MELISSA MYERS

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Oct 02, 2023

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Christopher! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there anything more we can do!

September 21, 2023

Dealership Rating
Employee Rating

I'm always satisfied with the service and how nice the staff is and I'm never waiting long More

by rayshondadarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, MELISSA MYERS

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Sep 22, 2023

Spitzer Kia Cleveland responded

Our team always strives to go above and beyond for our customers. Your satisfaction is our utmost priority. Thank you for this wonderful feedback. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

August 31, 2023

Dealership Rating
Employee Rating

Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th More

by Selitaakennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, Carmella Gullas, MELISSA MYERS

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Sep 04, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities and we look forward to an opportunity to work with you again. Wishing you safe travels.

August 22, 2023

Dealership Rating
Employee Rating

What a horrible experience with their service department. They are very misleading and dishonest. I recommend that you never do business with Spitzer Kia. More

by R. Kass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Boutell

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August 03, 2023

Dealership Rating
Employee Rating

Great service and staff is always working on behalf of the customer. They put the customer first . More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, MELISSA MYERS

Report | Print
Aug 15, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! We are so glad that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 29, 2023

Dealership Rating
Employee Rating

Friendly people good deal great time quality answer my needs. I would recommend them to buy a car thank you Christopher Ernest. More

by Steve031970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Earnest

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Aug 03, 2023

Spitzer Kia Cleveland responded

Steve, Thank you so much for your positive review and recommendation! We are thrilled that Christopher could provide you with the A+ service that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

June 06, 2023

Dealership Rating
Employee Rating

Service dept were very helpful to us Parking area has a lot to be desired More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2023

Spitzer Kia Cleveland responded

Tom, Thank you for leaving us this positive review! We are glad that we could be of assistance to you! Please drive safely, and do not hesitate to let us know if there is anything more that our team may help you with!

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