Attentive professional caring She was amazing!
Headed my concerns and issues and got things down in timely fashion. Over exceeded expectations
Headed my concerns and issues and got things down in timely fashion. Over exceeded expectations
More
by truereligionjah
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
May 01, 2026 -
Spitzer Kia Cleveland responded
We appreciate your 5-star rating. We’re glad Jacqueline addressed your Kia Telluride concerns promptly and professionally. Knowing we exceeded your expectations means a lot.
Great service very timely very polite and professional
kept me updated every step of the way and made sure I had no questions or concerns
kept me updated every step of the way and made sure I had no questions or concerns
More
by paultmlady
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Spitzer Kia Cleveland responded
We’re thrilled to know you found our service for your Kia Sportage to be timely, polite, and professional. We appreciate the chance to keep you informed and ensure all your questions were answered; feel free to reach out whenever you need assistance.
Overall good service thanks for your having my car done
on time. Appreciate the staff at KIA.
on time. Appreciate the staff at KIA.
More
by JRIVERAABBASERVICES
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Spitzer Kia Cleveland responded
We’re glad to hear your Sorento was serviced on time. Thank you for recognizing our Kia team and we look forward to helping you again.
Jacqueline was very nice and accommodating.
She explained everything and made sure we knew what was happening with our car. She also pushed for our car to be finished in one day rather than com
She explained everything and made sure we knew what was happening with our car. She also pushed for our car to be finished in one day rather than coming back for the ordered part. Very professional and friendly! I️ hope we always have her for services.
More
by EMILYHEIL726
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Spitzer Kia Cleveland responded
We’re delighted Jacqueline guided you through every step and arranged to finish your Kia Sorento service in just one day. Thank you for sharing your experience and we look forward to caring for your vehicle again.
Very quick and professional, Jacqueline was attentive and
courteous. Will definitely return for future services.
courteous. Will definitely return for future services.
More
by JCrim3578
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Apr 29, 2026 -
Spitzer Kia Cleveland responded
Thank you for sharing your experience. We’re pleased Jacqueline provided attentive and courteous service on your Kia Seltos and that everything went quickly and professionally. We look forward to welcoming you back for your future service needs.
Quick and Effective The service was excellent.
Jaqueline's service was unmatched. She was top notch. My car was also spotless.
Jaqueline's service was unmatched. She was top notch. My car was also spotless.
More
by Clarissa.russell
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Apr 28, 2026 -
Spitzer Kia Cleveland responded
Thank you for noting the quick, thorough service and for recognizing Jacqueline’s top-notch work. We’re glad your Kia Sportage was returned spotless and met your expectations. Please let us know how we can assist you again.
All right Everything was all right.
Jacqueline was on point & knew her job.. She's great.
Jacqueline was on point & knew her job.. She's great.
More
by dawnmeno2
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Apr 27, 2026 -
Spitzer Kia Cleveland responded
Dawn, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jacqueline and our team here at Spitzer Kia Cleveland.
Efficient, communicative and loved the video of the car
being inspected. Jacqueline is super helpful and friendly ... she's awesome!
being inspected. Jacqueline is super helpful and friendly ... she's awesome!
More
by RAINY7624
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Apr 15, 2026 -
Spitzer Kia Cleveland responded
We’re delighted to hear that the video inspection of your Kia kept you informed and helped everything go smoothly. Jacqueline will be thrilled to know you appreciated her friendly, helpful approach. Thank you for trusting us with your Kia.
Great My experience was great, thanks to Jackie, she was
absolutely amazing, answered all my questions, made what was needed to be was taken care of, she was wonderful
absolutely amazing, answered all my questions, made what was needed to be was taken care of, she was wonderful
More
by HC
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Apr 14, 2026 -
Spitzer Kia Cleveland responded
We’re thrilled by your five-star rating and honored you chose us for your Kia Sorento service. Jacqueline is delighted she could answer all your questions and ensure everything was handled smoothly. Please let us know whenever you need future assistance.
Great, except sales people coming into the waiting area.
Came to get my car repaired not to purchase a car. This is the 2nd time I came to spitzer and this occurred. It's annoying. That area should be off l
Came to get my car repaired not to purchase a car. This is the 2nd time I came to spitzer and this occurred. It's annoying. That area should be off limits.
More
by dhall729
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Apr 06, 2026 -
Spitzer Kia Cleveland responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Dealer Reviews
Cars for Sale
Dealer Log In
