I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
Write a Review1314 Reviews of Mona Crooks
August 30, 2024
Klaben is like family and like family, certain family members are extra wonderful like Luke Deegan! members are extra wonderful like Luke Deegan! More
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Jennifer Bowen , Luke Deegan
August 29, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford, Steve Sigmund , Shelby Wiley
August 23, 2024
Had a simple repair done well. Took a few days for a part to arrive but other than that, did the job. Took a few days for a part to arrive but other than that, did the job. More
Other Employees Tagged: Gavin Fano
August 22, 2024
Very pleased with Mona. She answers all of my questions and informs on pluses and minuses of services to be performed. She has always been responsive and honest with me. Kl She answers all of my questions and informs on pluses and minuses of services to be performed. She has always been responsive and honest with me. Klaben as a whole has been very easy to work with. More
August 21, 2024
Joe French has been my service advisor for many years. The service he provides is professional and kind. I always call Joe for service on my vehicle. He is simply the best! The service he provides is professional and kind. I always call Joe for service on my vehicle. He is simply the best! More
Other Employees Tagged: Mike Brandvold, Joe French
August 10, 2024
Great sales and service! Bought or leased many, many cars over the years from Klaben. Always professional, Mona Crooks has been a great service advisor for me for nearly twen Bought or leased many, many cars over the years from Klaben. Always professional, Mona Crooks has been a great service advisor for me for nearly twenty years! More

