Mona Crooks

Klaben is a very professionally run dealership. I would highly recommend anyone to purchase an automobile if they were looking to purchase. My experience has been amazing and any employee I ha I would highly recommend anyone to purchase an automobile if they were looking to purchase. My experience has been amazing and any employee I have had to deal with has been very personable, helpful and knowledgeable! More

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Good service and good people especially Jennifer Switzer in service and Mike Cooney in sales. in service and Mike Cooney in sales. More

by mhoffa984 Verified Customer Verified Customer

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Came in for my first vehicle check-up since leasing through Klaben. Mona and crew had me in and out in an hour. Greatly appreciate the customer service provided by Mona and the rest of the Klaben sta through Klaben. Mona and crew had me in and out in an hour. Greatly appreciate the customer service provided by Mona and the rest of the Klaben staff! More

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Always the best service! Explains all work that ñeeds done in a timely fashion a long with the price Explains all work that ñeeds done in a timely fashion a long with the price More

by Sherri S. Verified Customer Verified Customer

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Great sales and service always. Been using Klaben and Mona for years now and still the same great service always Been using Klaben and Mona for years now and still the same great service always More

by mk878654 Verified Customer Verified Customer

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Mona is always pleasant respectful and patient in answering all my questions. She is so busy but when she is working with me she gives me her full time and attention. I appreciate the consistency o answering all my questions. She is so busy but when she is working with me she gives me her full time and attention. I appreciate the consistency of working with the same kind and knowledgeable employee each time I come in. More

by RWBURKE Verified Customer Verified Customer

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I I've always had my truck serviced at Klaben Ford whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job don whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job done right. They are praised for their thoroughness in diagnosing and resolving problems. Communication is a strong point, with staff keeping customers informed about the status of their vehicle and explaining repairs in detail. Speaking of communication my service writer Mona crooks did an exceptional job keeping me updated every step of the way. More

by Joseph68 Verified Customer Verified Customer

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Mona effectively communicates and explains thoroughly! She’s also very pleasant to work with! Also thanks to Eli for the informative video! She’s also very pleasant to work with! Also thanks to Eli for the informative video! More

by dlmjr7 Verified Customer Verified Customer

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I recently had a total loss on my car and went to Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next s Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next steps to get me back on the road. The Team at Klaben listens to their customers. This will be my 4th purchase in 12 years, by now I feel like family More

by fairyrain826 Verified Customer Verified Customer

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