Mona Crooks

I never have issues with Klaben, and if I do they always fix it right away. They’re one of the only dealerships that actually care about their customers. fix it right away. They’re one of the only dealerships that actually care about their customers. More

by courtneyjchismar Verified Customer Verified Customer

Report | Print

Klaben Ford has been my dealer for 15 plus years. Mona has also been great in the service department Mona has also been great in the service department More

by Daddyd093 Verified Customer Verified Customer

Report | Print

Service appt. for oil change - Mona Crooks is always a pleasure to deal with always - goes the extra mile to help. Very thorough and attentive. This is how you do for oil change - Mona Crooks is always a pleasure to deal with always - goes the extra mile to help. Very thorough and attentive. This is how you do it right. More

Report | Print

Mona is always very professional. Car taken at appointment time. Service done quickly. Lounge area very comfortable. Car taken at appointment time. Service done quickly. Lounge area very comfortable. More

Report | Print

Always have a great experience at Klaben. Good people that treat customers as like they matter. Good people that treat customers as like they matter. More

by George Verified Customer Verified Customer

Report | Print

I have been bringing my car to Klaben since I bought it 9 years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always bee years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always been compassionate to my needs and my financial status. I feel like I’m part of a family when I come to get my car serviced. More

Report | Print

Mona is very helpful, great service. I would highly recommend Klaben. Very pleased with service. I would highly recommend Klaben. Very pleased with service. More

by hairalt@aol.com Verified Customer Verified Customer

Report | Print

Mona is great however I won’t be using Klabens service dept again. They now charge a 3% fee for using a CC. So in essence, they are saying you must pay cash for any and all services. Because whether it is dept again. They now charge a 3% fee for using a CC. So in essence, they are saying you must pay cash for any and all services. Because whether it is cash money or debit they are saying you must have the cash for any service you perform. Fast food doesn’t charge a 3% fee but Klaben does? Also, they stated I. Red new lug nuts because mine were “swollen”. How much for that? $150.00. I bought them for $40. Almost four times more. Dealerships are always more but that is absolutely ridiculous. I bought my truck there and they are the o my ones who have ever touched it but that will be the last time. That 3% CC fee is completely ridiculous. More

by mmarsh8 Verified Customer Verified Customer

Report | Print

Mona always provides quick and easy service and is personable. Wait time was even less than estimated. personable. Wait time was even less than estimated. More

Report | Print

Was in for oil change Mona Crooks is always a pleasure to deal with always happy and goes the extra mile to help deal with always happy and goes the extra mile to help More

Report | Print