Mona Crooks

I have been bringing my car to Klaben since I bought it 9 years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always bee years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always been compassionate to my needs and my financial status. I feel like I’m part of a family when I come to get my car serviced. More

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Mona is very helpful, great service. I would highly recommend Klaben. Very pleased with service. I would highly recommend Klaben. Very pleased with service. More

by hairalt@aol.com Verified Customer Verified Customer

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Mona is great however I won’t be using Klabens service dept again. They now charge a 3% fee for using a CC. So in essence, they are saying you must pay cash for any and all services. Because whether it is dept again. They now charge a 3% fee for using a CC. So in essence, they are saying you must pay cash for any and all services. Because whether it is cash money or debit they are saying you must have the cash for any service you perform. Fast food doesn’t charge a 3% fee but Klaben does? Also, they stated I. Red new lug nuts because mine were “swollen”. How much for that? $150.00. I bought them for $40. Almost four times more. Dealerships are always more but that is absolutely ridiculous. I bought my truck there and they are the o my ones who have ever touched it but that will be the last time. That 3% CC fee is completely ridiculous. More

by mmarsh8 Verified Customer Verified Customer

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Mona always provides quick and easy service and is personable. Wait time was even less than estimated. personable. Wait time was even less than estimated. More

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Was in for oil change Mona Crooks is always a pleasure to deal with always happy and goes the extra mile to help deal with always happy and goes the extra mile to help More

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We've been customers with Klaben for about 10 years. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. More

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I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More

by duanemills50 Verified Customer Verified Customer

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After experiencing car issues on the way home from work, we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing an we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing and get me set-up with a rental. She followed up with me daily until the car was repaired a few days later. I really appreciate the great customer service given by Mona and the rest of the Klaben staff. More

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Mona is a great representative for your company. Have dealt with her for many years . Very friendly and professional. 5 star rating Have dealt with her for many years . Very friendly and professional. 5 star rating More

by S12MERRICK Verified Customer Verified Customer

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Been a customer since 1994, very happy and satisfied with everything. Sales and service departments, not to mention ownership has been great. everything. Sales and service departments, not to mention ownership has been great. More

by IMSANDYZ Verified Customer Verified Customer

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