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Mona Crooks
Refer Me
1,169 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
33 yrs
Industry Experience
33 yrs
Specialties & Trainings
Master Certified Service Advisor
1,169 Reviews
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1169 Reviews of Mona Crooks
February 21, 2025
Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More
by Cd1500gl
Verified CustomerOther Employees Tagged: Tom Alcorn
February 21, 2025
Great dealership! Customer service is outstanding. They were able to put me in a car when other dealerships could not. Customer service is outstanding. They were able to put me in a car when other dealerships could not. More
by 29proplus
Other Employees Tagged: Mike Brandvold, Richard Klaben, Tyler Kline, Christine Klaben, Jennifer Bowen, David Klaben
February 18, 2025
Always a good experience with Mona. Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful pers Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful person and dealership. More
by Davidfoat
February 18, 2025
Mona makes the service experience easy and helpful. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. More
by starcherjason
February 14, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Kim Wolfram, Sean Bradford, Steve Sigmund
February 12, 2025
Everyone from Sales all the away through Service has gone above and beyond. I’ll definitely be going to Klaben again. above and beyond. I’ll definitely be going to Klaben again. More
by leroybinson
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen, Sean Bradford, Rob Simon, Kyle Crowe
February 06, 2025
They treat you like family they go above and beyond I would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? More
by carguy,Frank123
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Richard Klaben, Christine Klaben, Jennifer Bowen, David Klaben
Dealership Inventory (425 Vehicles)
2024 Ford F-150
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
