Melissa Gibson | Page 17
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
407 Reviews
Write a Review407 Reviews of Melissa Gibson
August 24, 2025
Came in for a diagnosis and they did a complementary full check on the car. Although I was not going through their services at the time, they showed a full level of professionalism and great service check on the car. Although I was not going through their services at the time, they showed a full level of professionalism and great service More
August 17, 2025
Melissa made my service visit stress free. She offered me water when I arrived, quickly got me a loaner and was very understanding even when I returned it late. She was patient, answered all m She offered me water when I arrived, quickly got me a loaner and was very understanding even when I returned it late. She was patient, answered all my questions clearly and was so kind to my kids. Reliable and professional, she truly made the experience great. More
Other Employees Tagged: Dan Stangl
August 12, 2025
I have been going to this dealership for over 10 years. I have purchased or leased 6 BMW’s and have been completely satisfied every time. Lauren is the best !!! I have purchased or leased 6 BMW’s and have been completely satisfied every time. Lauren is the best !!! More
Other Employees Tagged: Wilmer Rodriguez, Lauren Pierce/ Snyder, Nick Capparelli
August 08, 2025
The personnel service is top notch, polite curious caring and explaining everything in detail and understandable, also the entire facility is neat and clean especially the restrooms, keep up the excellent se and explaining everything in detail and understandable, also the entire facility is neat and clean especially the restrooms, keep up the excellent service, hats off to the staff! More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Chad Carey, Nick Capparelli, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
August 05, 2025
They are very professional and nice when it comes to customer service. They made me feel comfortable while waiting to have my vehicle serviced. Overall BMW dealerships are hands down the best in the b customer service. They made me feel comfortable while waiting to have my vehicle serviced. Overall BMW dealerships are hands down the best in the business. My current vehicle is the first BMW I've ever owned. If I was to purchase another car in the future it would definitely be a BMW More
Other Employees Tagged: The cashier who rung me up was nice
August 03, 2025
Always in the best interest of customer, prompt and professional. Thorough service, reasonable prorities set professional. Thorough service, reasonable prorities set More
Other Employees Tagged: Frank Adinolfi, Joe Izzi
August 01, 2025
Melissa as a professional advisor always and takes the time to walk us thru the process. Never has a problem helping or explaining anything yo us! We appreciate her very much! time to walk us thru the process. Never has a problem helping or explaining anything yo us! We appreciate her very much! More
August 01, 2025
Work is consistently good. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting. More
Other Employees Tagged: Anthony Blubello, Tire expert Ariel was 5 stars good

