Melissa Gibson | Page 16
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
403 Reviews
Write a Review403 Reviews of Melissa Gibson
September 04, 2025
Melissa is a great listener. She heard my thoughts as we started our appointment, and then she executer hew duties that reflected my desires. Just perfect!! She heard my thoughts as we started our appointment, and then she executer hew duties that reflected my desires. Just perfect!! More
September 03, 2025
The service was professional, efficient, and reliable. Staff ensured smooth maintenance with excellent customer support throughout. Staff ensured smooth maintenance with excellent customer support throughout. More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
August 29, 2025
I had an excellent experience with the BMW West Chester PA service department. I brought my car in for a diagnostic, and the team was very professional and thorough. They not only addressed the issue I cam PA service department. I brought my car in for a diagnostic, and the team was very professional and thorough. They not only addressed the issue I came in for, but also checked my car and discovered a recall I wasn’t aware of. They took care of it right away, saving me time and giving me peace of mind. The service was smooth, efficient, and hassle-free. I truly appreciate the attention to detail and the level of care they provided while my car was with them. Highly recommend their service team! More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
August 24, 2025
Came in for a diagnosis and they did a complementary full check on the car. Although I was not going through their services at the time, they showed a full level of professionalism and great service check on the car. Although I was not going through their services at the time, they showed a full level of professionalism and great service More
August 17, 2025
Melissa made my service visit stress free. She offered me water when I arrived, quickly got me a loaner and was very understanding even when I returned it late. She was patient, answered all m She offered me water when I arrived, quickly got me a loaner and was very understanding even when I returned it late. She was patient, answered all my questions clearly and was so kind to my kids. Reliable and professional, she truly made the experience great. More
Other Employees Tagged: Dan Stangl

