Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 15

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Melissa Gibson

September 18, 2025

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Employee Rating

Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
Service Price Transparency
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Recommend Dealer
Yes

September 18, 2025

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Very disappointing No I just bought the car this year and had to pay for service I expected to be covered by cpo warranty. I feel ripped off! I regret buying the interior/leather protection plan and want my More

by tjshopa
Recommend Dealer
No

Other Employees Tagged: Melissa Gibson

September 16, 2025

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Employee Rating

I moved from BMW Devon to West Chester. I will say, it is worth it More

by Naresh Koneru
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

September 13, 2025

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Employee Rating

The employees that I came in contact with were on task and friendly. This dealership is very well run. More

by DPOT34
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Recommend Dealer
Yes

September 12, 2025

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Had very good experience since the time I dropped of my car to pick up More

by VENKATAS73
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Recommend Dealer
Yes

September 12, 2025

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My 3rd car from Justice. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. More

by TOMHE1
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Brooks Collins

September 07, 2025

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Employee Rating

The staff is always friendly and efficient. The service department is reliable and does good.. More

by Tbd
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Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

September 05, 2025

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The service department at Otto’s BMW is always great. Melissa, their service advisor kept us up to date on timing and it was nice to receive the video from the service technician after their inspection. More

by thorn2000
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Recommend Dealer
Yes

September 05, 2025

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Melissa was great. Very responsive and attentive. She helped us with our recent issue. Was able to get everything needed for warranty coverage for our 750i. More

by varkeyj1976
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Service Communication
Recommend Dealer
Yes

September 04, 2025

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Employee Rating

Professional , pleasant , and informative, a joy to deal with. Process was communicated, and updates provided , really was a seamless, no hassle experience. More

by 53ASUMMERS
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Recommend Dealer
Yes
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