Melissa Gibson | Page 15
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
403 Reviews
Write a Review403 Reviews of Melissa Gibson
September 18, 2025
Very good service not pushy looking forward to do business again with them thank you. business again with them thank you. More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
September 18, 2025
Very disappointing No I just bought the car this year and had to pay for service I expected to be covered by cpo warranty. I feel ripped off! I regret buying the interior/leather protection plan and want my had to pay for service I expected to be covered by cpo warranty. I feel ripped off! I regret buying the interior/leather protection plan and want my money back for that! I always had very positive experiences with Otto's but now I feel gouged. This service should have been covered when I purchased the car very recently. More
Other Employees Tagged: Melissa Gibson
September 12, 2025
My 3rd car from Justice. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. More
Other Employees Tagged: Justice Mogano, Brooks Collins
September 07, 2025
The staff is always friendly and efficient. The service department is reliable and does good.. The service department is reliable and does good.. More
Other Employees Tagged: Bill Cosenza
September 05, 2025
The service department at Otto’s BMW is always great. Melissa, their service advisor kept us up to date on timing and it was nice to receive the video from the service technician after their inspection. Melissa, their service advisor kept us up to date on timing and it was nice to receive the video from the service technician after their inspection. More
September 05, 2025
Melissa was great. Very responsive and attentive. She helped us with our recent issue. Was able to get everything needed for warranty coverage for our 750i. Very responsive and attentive. She helped us with our recent issue. Was able to get everything needed for warranty coverage for our 750i. More

