Melissa Gibson | Page 14
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
407 Reviews
Write a Review407 Reviews of Melissa Gibson
October 10, 2025
Melissa was great she guided me with recommendations to address my concerns with my car. On pickup of my car, I was not feeling very confident with the service because the car was left unkept with items fr address my concerns with my car. On pickup of my car, I was not feeling very confident with the service because the car was left unkept with items from the center console left on the passengers seat and oil smudges on the drivers side door panel. During this experience it made me wonder what might be half done or not complete with the service items assigned for the visit that cost over $1000. More
Other Employees Tagged: Joe Izzi
October 08, 2025
Ok but very expensive was there because of a recall work. Completed as promised ok Completed as promised ok More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
September 26, 2025
What can I say about Otto's and Melissa? I am so satisfied how I've been treated at Otto's...since the very first day I walked into the dealership! Not only is everyone a pleasure to "deal" I am so satisfied how I've been treated at Otto's...since the very first day I walked into the dealership! Not only is everyone a pleasure to "deal" with but Melissa is extra caring and thorough with the handling of me and my beautiful X1! She keeps my SUV in perfect condition and keeps me driving it with a smile! Many, many thanks for everything! More
Other Employees Tagged: Scott Gately
September 25, 2025
The service was fast and Melissa kept me informed the whole time. The technician, Thomas did an amazing job on the window repair and cleaning up the area. whole time. The technician, Thomas did an amazing job on the window repair and cleaning up the area. More
Other Employees Tagged: Anthony Blubello
September 24, 2025
I have been purchasing/leasing many vehicles from this dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for me. They look out for the customer as much as they can and that is why we have been returning. More
Other Employees Tagged: Wilmer Rodriguez, Robert Madden
September 23, 2025
Friendly service and easy to work with. Amy was responsive and delivered on her promises. Amy was responsive and delivered on her promises. More
Other Employees Tagged: Bill Cosenza, Amy Hinkle

