Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 18

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Melissa Gibson

July 22, 2025

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Employee Rating

I’ve always been pleased with my interactions with the entire staff. They are personable and respectful. More

by SRWIL11
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Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2025

Dealership Rating
Employee Rating

Melissa is great to work with-prompt, professional, and always in communication when I bring my car in for service. More

by bperls1
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Workmanship
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Service Communication
Recommend Dealer
Yes

July 16, 2025

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I bought my certified preowned car at this dealership 12 years ago and have always received excellent service. More

by D.DFORD
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Service Communication
Recommend Dealer
Yes

July 13, 2025

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Employee Rating

Melissa always provides on going communication. The service department is outstanding, providing immediate attention to a critical mechanical issue. 5 star service. More

by Petes
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Service Communication
Recommend Dealer
Yes

July 11, 2025

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Employee Rating

Melissa always provides top notch service! !! Her communication skills are second to none. She makes the whole process better! More

by RSTEWART-3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 10, 2025

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Honesty about my car needs Good to a dealer that cares for you Thanks very much More

by DDNICE1999
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

July 09, 2025

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Employee Rating

Great customer service. Melissa is very knowledgeable and she's great and provides excellent customer service More

by NONA
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Service Communication
Recommend Dealer
Yes

July 06, 2025

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Employee Rating

Excellent service and customer care. Too care of my service request within the time and delivered More

by RJASEKHAR
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Service Time
Recommend Dealer
Yes

July 05, 2025

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Employee Rating

Great dealership and service department. The summary videos are fantastic and so are the updates during service. More

by MIKE.ALTHOUSE
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Recommend Dealer
Yes

July 01, 2025

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Employee Rating

Great service, fast and friendly staff. Shopped around a few places and found my best price here. More

by Taylor Reitz
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Service Time
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Recommend Dealer
Yes
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