Mark Foster

Worst service department I've ever experienced. Can't fix an issue with "carplay". It's been 2 years. They blow you off. Don't return phone calls. Don't return texts. Very bad business practice Can't fix an issue with "carplay". It's been 2 years. They blow you off. Don't return phone calls. Don't return texts. Very bad business practices by managers. They play the blame game. Makes so many excuses but yet my car still isn't fixed. Will never buy another Kia. More

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Besides the long wait, they got the car serviced and recalls taken cared of within the time frame given recalls taken cared of within the time frame given More

by Dominique Verified Customer Verified Customer

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Just had a little problem with communication other than that they fixed the problem and I’m very satisfied with the results. I will be bringing it in for a regular oil change in the future . that they fixed the problem and I’m very satisfied with the results. I will be bringing it in for a regular oil change in the future . More

by msdoe5 Verified Customer Verified Customer

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Great service and always reliable. Cant thank Greenway Kia West for all the help with my EV9 Cant thank Greenway Kia West for all the help with my EV9 More

by tiffytaffy2002 Verified Customer Verified Customer

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When I puled in to the service department I was acknowledged and taken care of. Everyone is very kind and courteous. acknowledged and taken care of. Everyone is very kind and courteous. More

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Brian took instant action. Car was looked at by both he and Mark. They concluded right away the car required to stay for repairs. Transportation at "dealer rates" was secured. Car was looked at by both he and Mark. They concluded right away the car required to stay for repairs. Transportation at "dealer rates" was secured. Brian was very quick and good. Stayed focused, on top of, and had all answerd to my concerns. Absolute best hans down. More

by Jaime.Cusson Verified Customer Verified Customer

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Mark went above and beyond to make sure my wife and I had exceptional service! We’ve been coming here for years and we will definitely be back! exceptional service! We’ve been coming here for years and we will definitely be back! More

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I bought the car November last month I was driving the car stop with me in the middle of the road I had to put it on park start it again when I started driving it was shaking bad I didn't know what to do car stop with me in the middle of the road I had to put it on park start it again when I started driving it was shaking bad I didn't know what to do I went to Kia West explained to the dealer the guy told me to go to service department I was scared to drive the car I walked to the service department explained the situation to manager he went to the dealer to got the car to service department I was really appreciate it More

by ms.bryane Verified Customer Verified Customer

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By far the worst experience with a dealership service center I have ever encountered. The lack of training is apparent at all levels. center I have ever encountered. The lack of training is apparent at all levels. More

by marc.florman Verified Customer Verified Customer

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Professional and courteous and Damon and Mr. Mark Foster were excellent in handling my concerns and services of my 2010 Kia Forte which I have been taken care of for the past 10-15 years at Gree Mark Foster were excellent in handling my concerns and services of my 2010 Kia Forte which I have been taken care of for the past 10-15 years at Greenway Kia West, I shall continue to utilize this location, sincerely, Marie Amato 🕊️ More

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