Mark Foster
Mark Foster at Greenway Kia West

Mark Foster

Service Director

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.1
36 Reviews
4.1

36 Reviews

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36 Reviews of Mark Foster

October 12, 2025

Dealership Rating
Employee Rating

It's a store with excellent service, very good, they met all my expectations, I recommend doing business with them 100% guaranteed More

by JUANJLA1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Greenway Kia West responded

Thank you, Juan, for the 5-star review! We’re thrilled to hear that your experience at Greenway Kia West in Orlando, FL exceeded your expectations. We appreciate your recommendation and are proud to be your trusted Kia dealer near me—thank you for choosing us! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

October 12, 2025

Dealership Rating
Employee Rating

I had to go to the manager about a recall on the multi function switch on my 2017 Kia Sorento because they was going to have me come back another day after they ordered the part.I complaint that they shou More

by claudinemason1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keiara Lluberes

Oct 15, 2025

Greenway Kia West responded

Thank you, Claudine, for the 4-star review and for sharing your feedback. We’re glad our manager was able to quickly resolve your recall service on your 2017 Kia Sorento here at Greenway Kia West in Orlando, FL. We appreciate your patience and are happy the issue was completed during your visit. Your insight helps us improve our Kia service experience for all customers! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

The team at Kia Greenway West are attentive to detail and very accommodative! Really appreciate the team and the work they do! More

by tschwaeble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Brian Jones

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for your wonderful feedback and for recognizing our team! We’re so glad to hear you appreciated their attention to detail and accommodating service. Your kind words mean a lot to us, and we look forward to welcoming you back for your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

Greenway Kia West is the only place I take my car for service. They are always reliable and do a great job when taking care of my service needs. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for your continued trust and loyalty to our service team! We’re so glad to know you rely on Greenway Kia West for your vehicle care and that our team consistently meets your expectations. We truly appreciate your kind words and look forward to continuing to provide dependable service every visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 01, 2025

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Employee Rating

Great customer service. . Great guy very attentive and professional. You have the right guy at your place of business More

by SMILEY422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Keiara Lluberes

Oct 01, 2025

Greenway Kia West responded

Thank you for the wonderful 5-star review! We’re glad to hear our team delivered attentive and professional service during your visit. It’s always our goal to provide a trusted Kia service experience in Orlando. We look forward to helping you again. — Mark Foster, Service Manager

September 18, 2025

Dealership Rating
Employee Rating

They give you the stereotypical experience of an old time car salesman but with good cars. More

by dasque83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2025

Greenway Kia West responded

Hi dasque83, I’m sorry to hear that your experience felt stereotypical and did not meet your expectations, even though you liked the vehicles. That’s not the type of car-buying process we want our customers to have. I’d like the opportunity to speak with you directly and learn more about what happened so we can improve. Please contact me at anaslazaar@greenwayauto.com or by phone at your convenience. Respectfully, Anas Lazaar General Sales Manager Greenway Kia West

September 13, 2025

Dealership Rating
Employee Rating

This was the worst visit ever I was there from 10:30 am until 5pm when I was told 2 hours nobody ever came in the waiting room or contacted me about the progress of my vehicle I had to go and inquire mysel More

by SHAW1772
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keiara Lluberes

Sep 19, 2025

Greenway Kia West responded

Hi Shaw1772, I am very sorry to hear about the long wait time and lack of communication during your recent visit. The experience you described is not the standard of service or care that we want our customers to receive, and I understand your frustration. I would like to personally review your visit and work toward making this right. Please contact me directly at markfoster@greenwayauto.com or by phone at your convenience so we can discuss this further. Respectfully, Mark Foster Service Manager Greenway Kia West

September 10, 2025

Dealership Rating
Employee Rating

From appointment setup to finished repair was top notch treatment and service. Everyone was respectful and polite More

by mrrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Gault, Tony Nguyen

Sep 13, 2025

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that from scheduling your appointment through the completed repair, everything was smooth and respectful. Our team takes pride in delivering top-notch service, and your feedback means a lot. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 09, 2025

Dealership Rating
Employee Rating

The greenway Kia on west colonial is awful. I wouldn’t recommend this dealership to anyone who trust the dealer to share accurate information. Because they don’t they hold your car and avoid y More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2025

Greenway Kia West responded

Lena, I’m very sorry to hear about the experience you’ve described and the frustration it caused. This is not the level of transparency or care we want our customers to feel. I would like the opportunity to review what happened with your vehicle history and address your concerns directly. Please reach out to me so we can discuss this further. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 30, 2025

Dealership Rating
Employee Rating

Brian and the entire team at Greenway are amazing. They got me in and out in under two hours! More

by GRAY.DAWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Greenway Kia West responded

Hi GRAY.DAWN0 — thank you for the 5-star review! We’re so glad Brian and the Greenway Kia West service team delivered an efficient visit and had you in and out in under two hours. At our Kia service center in Orlando, we’re committed to fast, reliable maintenance with clear communication every step of the way. We look forward to serving you again for future service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

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