Luis Portillo
Luis Portillo at Lexus of North Miami
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Luis Portillo

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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5.0
44 Reviews

Dealership Experience

4 yrs, 3 mos

5.0

44 Reviews

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44 Reviews of Luis Portillo

October 12, 2024

Dealership Rating
Employee Rating

Rodolfo was a great salesman, he was very kind and professional, I would 100% recommend buying your car from this dealership More

by idarraga846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodolfo Hernandez

Oct 15, 2024

Lexus of North Miami responded

Thank you for recommending us! We're delighted to hear Rodolfo provided a great experience at Lexus of North Miami. Enjoy your new car!

September 30, 2024

Dealership Rating
Employee Rating

I just picked up my second car from this dealership. I find both the service and the dealership very professional, and the cars reliable. More

by BARBARA34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Sep 30, 2024

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami again! We're delighted to hear that our service and vehicles continue to meet your expectations. Enjoy your new car!

August 08, 2024

Dealership Rating
Employee Rating

My experience at Lexus North Miami was stellar. Usually going to car dealerships can be really stressful because most sales reps lack honesty but at Lexus North Miami this was not the case. Jose an More

by alexanthony1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon, Jose Figureoa, Ramon Cabrera , Gentleman that set up my insurance was really good as well

Aug 08, 2024

Lexus of North Miami responded

We're delighted to hear that Jose, Luis, and Ramon made your experience at Lexus of North Miami so positive. Thanks for the high recommendation and enjoy your new GX 550!

June 01, 2024

Dealership Rating
Employee Rating

Great sales experience, Luis is patient, kind, and very attention to giving great service. Buying from him was an amazing experience. Would Highly recommend him for anyone buying a vehicle! More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

Jun 03, 2024

Lexus of North Miami responded

Thank you for sharing your positive experience with Luis and the team at Lexus of North Miami! We're delighted to hear that he provided exceptional service. Enjoy your new vehicle!

July 21, 2023

Dealership Rating
Employee Rating

Great experience! Everyone that I was in contact was friendly and professional I was in and out with out any issues. More

by DRILOU1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Lexus of North Miami responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Dealership Rating
Employee Rating

Excellent service and dedicated staff Luis Portillo went out of his way to help me with my sell Five starts all the way!! More

by shaferman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez

Oct 13, 2022

Lexus of North Miami responded

Thank you for the great review! We are so glad to hear that Luis delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of North Miami!

May 06, 2022

Dealership Rating
Employee Rating

Always above and beyond in all departments. Special kudos to Abe Omar in finance, Bobby Rahmani in service and Luis Portillo in sales. More

by jlopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

May 06, 2022

Lexus of North Miami responded

Thank you for your five-star review for Lexus of North Miami! We'll give kudos to Abe, Luis, and Bobby for going the extra mile and leaving a standout impression.

November 24, 2021

Dealership Rating
Employee Rating

I love this dealership! Whether service or sales I am always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared ab More

by Mandys305
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva

Nov 29, 2021

Lexus of North Miami responded

Taking all the time necessary to ensure our guests feel confident and comfortable is a step we're not willing to skip. It's fantastic to hear that Luis went above and beyond to answer all of your questions and provide detailed explanations. We couldn't be happier to hear that you intend to stay loyal to Luis and the Lexus of North Miami team, and we look very forward to working with you more down the road!

September 02, 2021

Dealership Rating
Employee Rating

Luis was amazing and made this experience very pleasant!!! Definitely recommending him to friends and family. Thank you, Lexus. You have a lifetime client here!!! More

by MzDee14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez , Viviana

Sep 02, 2021

Lexus of North Miami responded

We are so happy to hear we could make a fan out of you! We will certainly pass along your kudos to Luis and the rest of the Lexus of North Miami team. Have a great day!

August 04, 2021

Dealership Rating
Employee Rating

I definitely recommend Q and Luis the Team at Lexus of North Miami ! They were fast and efficient with my trade in to a new lease. It was the best experience I have ever had at a dealership! All went smoo More

by isatiedemann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Aug 05, 2021

Lexus of North Miami responded

Thanks so much for your great 5 star review! We're pleased that your trade-in went smoothly and that our team could make everything go seamlessly. Thank you for your business!

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