Luis Portillo
Luis Portillo at Lexus of North Miami

Luis Portillo | Page 5

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.8
67 Reviews

Dealership Experience

5 yrs, 11 mos

4.8

67 Reviews

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67 Reviews of Luis Portillo

June 22, 2021

Dealership Rating
Employee Rating

From the moment we walked in we were greeted and immediately was introduced to Luis. He was great! I had my son with me, he was very patient and he did all he could to get us as close to the numbers More

by Jaymiecakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon

Jun 22, 2021

Lexus of North Miami responded

Thank you for the great review. Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly pass along your kind words to Luis. We are glad he could send you home in a car that is right for you. Enjoy the new ride! - Lexus of North Miami

June 21, 2021

Dealership Rating
Employee Rating

Luis made the car buying experience seamless and hassle free. He was very patient and took his time in understanding exactly what I was looking for. This is my 4th Lexus. The customer service is unmatched. More

by s_hurtado11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Lexus of North Miami responded

Thank you for the great review! We're happy to hear Luis and our team were able to demonstrate our commitment to great service and provide a seamless car-buying experience. All of us at Lexus of North Miami appreciate your support and hope you enjoy the new ride. Take care!

June 15, 2021

Dealership Rating
Employee Rating

Luis was very personable, patient, and thorough. I let him know what I needed and he was honest and accommodating. My visit was quick and to the point. More

by T.mastrodomenico95x
Recommend Dealer
Yes
Jun 15, 2021

Lexus of North Miami responded

We are delighted to read your positive review of Luis and the team! Thank you for choosing Lexus of North Miami, it was our pleasure to assist you and we hope to see you again down the road. Drive safely!

May 01, 2021

Dealership Rating
Employee Rating

This was the best car buying experience that I ever had. Everything was done online, with Luis Portillo, my salesperson delivering my new car in person. More

by Sbouchner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of North Miami, and we will certainly let Luis know that you appreciate his help. We hope that you continue to enjoy your new car!

April 23, 2021

Dealership Rating
Employee Rating

Luis snapped hard with helping me go over the functions of my new car. He’s a cool, young guy with lots of knowledge about the vehicles he sells. Gus was also great. More

by Jp
Recommend Dealer
Yes
Apr 26, 2021

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Luis and Gus both took good care of you here at Lexus of North Miami, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new car!

March 30, 2021

Dealership Rating
Employee Rating

Luis rocks! He is very nice and he listens to all of your needs. It is always a great experience at Lexus of North Miami, thank you! More

by LisaWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Lexus of North Miami responded

Lisa - What a wonderful review! We are delighted to hear that you enjoy your visits with us at Lexus of North Miami and had a great time working with Luis. Thank you for your business and safe driving in your new vehicle!

March 03, 2021

Dealership Rating
Employee Rating

Excellent service all around. Everyone is eager to assist. There’s no denying that this is the best dealership I’ve had the pleasure of doing business with. Also, Luis Portillo is a class act. He was More

by taveras_joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Ali

Mar 03, 2021

Lexus of North Miami responded

Reviews like this one mean the world to us, Joseph! It's fantastic to hear that Luis and Matthew made your car-buying experience exceptional, and we'll be sure to let them both know how much you appreciated their help. Thank you for trusting Lexus of North Miami with your business - we hope you're loving your new vehicle!

February 27, 2021

Dealership Rating
Employee Rating

Luis was on top of the process and really made it all happen. Luis even was so nice and delivered the car to my home, which made a big difference. Very thankful. More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski

Mar 01, 2021

Lexus of North Miami responded

Thank you, Lana, for sharing your feedback. We're happy to hear that Luis took care of you throughout the process as we try to deliver a seamless experience. Safe travels from everyone at Lexus of North Miami!

February 19, 2021

Dealership Rating
Employee Rating

So happy with the service at Lexus of North Miami! Luis made the buying process so smooth and easy and worked with my tight schedule to make sure I was in and out. By far the smoothest purchase experience More

by keylamartinez1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Ferreira

Feb 22, 2021

Lexus of North Miami responded

Thanks for stopping by to review Lexus of North Miami! We are committed to taking care of customers and it's fantastic to hear that Luis is doing his job right. Our team looks forward to working with you in the future!

February 04, 2021

Dealership Rating
Employee Rating

I went to test drive a Lexus last November with no intention of buying a vehicle that night. Luis Portillo was friendly, went the extra mile to find what I was looking for in a car and I ended up buyi More

by Damaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Lexus of North Miami responded

Congratulations on your new Lexus! We love to hear that Luis delivered pressure-free service that earned your business. Thank you so much for visiting us at Lexus of North Miami! We appreciate your kind review and hope to see you down the road.

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