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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
5.0
41 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

7 yrs, 5 mos

5.0

41 Reviews

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41 Reviews of Krystal Gipson

February 07, 2026

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Employee Rating

Bob Miller has been really great for keeping me informed of the inventory and great offers and the service department is great too!! More

by TOMMILLER6160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Feb 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Tom! I'm thrilled to hear that you've had a positive experience with our inventory updates and offers, as well as our service department at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and look forward to assisting you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 07, 2026

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Employee Rating

All work was done in a timely manner, staff was very courteous and helpful and Crystal was an exceptionally rep …. Thank you all More

by al1051
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Feb 08, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that our team, especially Crystal, provided you with courteous and helpful service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 06, 2026

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Everything is so easy when working with Karen and James Wood! It is such a smooth process. More

by aeduncan27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Shawn Hooe

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Feb 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you found the process easy and smooth while working with Karen at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2026

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Krystal at James Wood Service always takes such good care of our vehicles. This time was no different! Fast friendly service, lots of updates throughout the visit! 5 ⭐️ service every time!! More

by hrhine14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that Krystal at James Wood Chevrolet Buick GMC Decatur consistently provides you with fast and friendly service. We appreciate your loyalty, and we look forward to taking care of your vehicles in the future. Don't hesitate to visit us again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 27, 2026

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We have used James Woods to purchase five new vehicles and two used vehicles. The sales team, the finance team and the service team take very good care of us. We will stick with James Woods as long as we More

by susanpcolucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Bryan Stanley, Dason Howard

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Jan 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Susan! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are thrilled to hear that our sales, finance, and service teams have consistently taken great care of you. We look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2026

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Always Great service they took care of everything I needed in a timely manner and wash the car too More

by ROBERTMITCHELL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Robert! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide timely service and we’re glad you appreciated the car wash as well. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 22, 2026

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Employee Rating

Everyone at James Wood is very professional, courteous and informative. Always go above and beyond More

by TGREEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recognition of our team's professionalism and dedication at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that we consistently go above and beyond for our customers. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 17, 2026

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Employee Rating

My service advisor was awesome throughout the process. She kept me informed at regular intervals. More

by STEPHEN.C.ARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Stephen! I'm thrilled to hear that your service advisor provided you with such excellent communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 15, 2026

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Employee Rating

Tyler was a great salesman to work with on the purchase of my new truck. I had a couple of issues with the truck after my purchase and General Sales Manager Brandt made sure to get it taken care of in a ti More

by geremygordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Tyler Glaros

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Jan 15, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Geremy! It’s fantastic to hear that Tyler provided excellent service during your truck purchase and that Brandt addressed your concerns promptly. Your support and referrals are greatly appreciated. The team looks forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 06, 2026

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Employee Rating

Krystal was very helpful with our tire and wheel installation and making sureall of our recalls were taken care of. More

by millicanwellsvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Krystal was able to assist you with your tire and wheel installation, as well as ensuring all your recalls were addressed. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it's great to know that we met your expectations. We look forward to seeing you again for your future automotive needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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