Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
6 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

7 yrs, 1 mo

5.0

6 Reviews

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6 Reviews of Krystal Gipson

October 22, 2025

Dealership Rating
Employee Rating

Shop was clean, service done in a timely manner! Consultant was great! Been doing business at Classic Chevy for 3-4 decades and I’m glad to see James Woods Chevy is a good alternative! More

by BINKERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 22, 2025

Dealership Rating
Employee Rating

Shawn was very professional, and the work was completed very quickly. Shawn also took the time to review the work that was done on the pick up truck. More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

October 22, 2025

Dealership Rating
Employee Rating

very good easy to underwostand and very helpful to fix the problem very nice person todeal with More

by LINDAGREESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2025

Dealership Rating
Employee Rating

James wood motors has the best service department in the metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with More

by BAILEY7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley, Dason Howard , Crysta, Shawn, Brian, Crystal, all of the mechanics too are fabulous!

Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Bailey! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 30 years. It’s wonderful to hear that you’ve had such positive experiences with our service department. We’re proud of our team and their commitment to providing top-notch service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 19, 2025

Dealership Rating
Employee Rating

Your service is top notch! Quick and efficient. Krystal is always good to work with and take care of all of my service issues our needs. More

by RJEDDLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a top-notch experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Krystal provided you with quick and efficient service. I appreciate your kind words, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 13, 2025

Dealership Rating
Employee Rating

Kystal kept communicating updates and progress with the repairs. The repairs by Clay were spot in. Krystal was great to discuss future service. More

by snappygreen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes , Clay the tech.

Oct 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Krystal kept you updated throughout the repair process and that Clay's work met your expectations. We appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any future service needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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