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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson | Page 6

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
63 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

7 yrs, 7 mos

4.9

63 Reviews

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63 Reviews of Krystal Gipson

November 14, 2025

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Employee Rating

Friendly staff, clean waiting area, and excellent care of my truck!! Great people work here!! More

by SHAWNHAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the review, Shawn! It's great to hear you had a positive experience with our friendly staff and appreciated the clean waiting area at James Wood Chevrolet Buick GMC Decatur. We take great pride in providing excellent care for our vehicles. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 08, 2025

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Employee Rating

Easy process dropping off and picking up. Everyone was nice and quick. They fixed it within 3 weeks. Loaner car was nice and definitely would be back to this location to get my new truck that More

by Becca Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Becca! I'm thrilled to hear that your experience with us at James Wood Chevrolet Buick GMC Decatur was smooth and efficient. It’s great to know that you appreciated our communication and the loaner car during your service. We can’t wait to help you find your new truck! Please visit us again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

Service wait was as expected 1hr and communication with advisor good. Will be returning to James Woods for future service More

by mark.hilderbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Mark! I appreciate your feedback and am glad to hear that your service experience met your expectations. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur for your future service needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

Have a high regard for James Wood Service built over 20 years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they More

by EVANGELISTWAYNEHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Johnson , Dustan Harbour

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Wayne! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years and am thrilled to hear that you feel like part of our family. It’s our goal to provide trustworthy and economical service, and I'm glad to know we’ve consistently met your needs. We look forward to continuing to serve you and your vehicles in the future! Please don't hesitate to reach out if you need anything. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 06, 2025

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Employee Rating

Krystal is an amazing addition to your service department. She's been my representative a couple of times and answered all my questions knowledgeably and showed great consideration. She makes the More

by Cindy McCage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Cindy! I am glad to hear that Krystal has provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that her knowledge and consideration made your 2-hour drive worthwhile. I appreciate your kind words, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 01, 2025

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Employee Rating

Starla, Andrew and Dane all made the sales process very easy! Definitely will use them again! More

by KRYSTAL.ROLOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Baier, Starla Johnson

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Nov 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Krystal! I am thrilled to hear that Starla, Andrew, and Dane made the sales process easy for you. I appreciate your support, and we look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur. Safe travels in your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

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Employee Rating

very good easy to underwostand and very helpful to fix the problem very nice person todeal with More

by LINDAGREESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Linda! I'm glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur helpful and easy to work with. I appreciate your feedback, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 22, 2025

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Employee Rating

Shawn was very professional, and the work was completed very quickly. Shawn also took the time to review the work that was done on the pick up truck. More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Dod! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team strives for professionalism and efficiency, and it's great to know that Shawn took the time to review the work on your pickup truck. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

Dealership Rating
Employee Rating

Shop was clean, service done in a timely manner! Consultant was great! Been doing business at Classic Chevy for 3-4 decades and I’m glad to see James Woods Chevy is a good alternative! More

by BINKERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm pleased to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our team provided timely service and that you found us to be a good alternative. We appreciate your loyalty and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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